“The mail server “imap.gmail.com” is not responding. Verify that you have entered the correct account info in Mail settings.” If you suddenly find yourself getting that “Cannot Get Mail” message from the email app on your iPhone, it can be very frustrating. You know that your iPhone mail app worked just moments ago – and you haven’t changed your settings – yet suddenly it seems your settings are being rejected. Here’s what to do.
Try these in order, as they range from simplest or fastest to less so, although they are all easy.
- Wait. Sometimes it resolves itself, although if you are like most, you probably won’t want to wait very long, and will go on to the next steps.
- Turn on “Airplane Mode”, leave it on for five minutes, and then turn it back off.
This will competely disconnect your phone from both the cellular network, and any wifi network, and reset the connection.
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If that doesn’t work…
- Reboot your phone.
If that doesn’t work…
- Delete the email account, and set it up again. Yes, it’s a minor hassle, but it works.
Don’t forget that if you have Google’s 2-factor authentication set up, you will need to create a new app password for it, your regular Google password won’t work. (Forgot how you did that? Read our tutorial on how to set up Google 2-factor authentication for your device here.)
We have also heard (but not tested) that sometimes this can be a problem with overzealous security on Google’s end, and that after quitting all applications on all devices that may be accessing your Gmail account, you can use your web browser on your iPhone to go to this link:
This will take you to this page:
Clicking on “Continue” will then allow the device (in this case your iPhone) access to your Google account.
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