How to Cancel a Cinemark Movie Club Membership Account

how to cancel a cinemark movieclub movie club account
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Here’s how to cancel a Cinemark Movie Club membership account. Don’t you just hate when a service makes it so very easy to sign up, and then makes it nearly impossible to figure out how to cancel the service? Us too, and that’s why we figured it out and are sharing this information with you!

Talk about burying the lede (which is the correct spelling, even though “burying the lead” works too; a ‘lede’, as the OED tells us, is “the opening sentence or paragraph of a news article, summarizing the most important aspects of the story”), Cinemark doesn’t just bury how and where to cancel your Movie Club account, they make it really hard to find!

Here’s where it isn’t:

It isn’t anywhere on the Movie Club home page. And maybe that’s to be expected. However, that is where you will find your account’s drop-down menu, where you should be able to expect a link to your account settings that ought to lead to the ability to cancel your account.

Account Navigation Drop Down
how to cancel movie club from cinemark

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But guess what? There is no link to manage your account from that; while you might think that clicking on “Your Profile” would get you there, it doesn’t.

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Clicking on “Your Profile” takes you to a page where you can do things like edit your email address, update your address, and update your payment information. Even the “Account” section way down at the bottom, in the footer, contains links for everything but managing and canceling your account! It links to:

Tickets & Purchases
Refunds
Your Profile (again!)
Email Subscriptions
Your Gift Cards
Your Watchlist
Sign Out
Privacy Policy
Terms & Conditions
Do Not Sell My Personal Information

…but nothing in all of those links to actually manage your Movie Club account!

The secret is in a sidebar box, listed under the unassuming heading “Movie Club”, so you can be forgiven for not noticing it, especially because, hey, you’re already in the Movie Club section, aren’t you?

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But even once you click on that link, the page it takes you to talks all about how to achieve platinum status, and all about the great rewards, you have to go down to the bottom third of the page to even get to the section where you manage (not cancel) your membership.

But if you persevere, and keep scrolling down the page, you will finally find, down at the very bottom of the page, a plain, unobtrusive link to cancel your account.

cinemark movie club movieclub cancel membership

They certainly don’t make it easy, do they? So we are going to. Here is the link to cancel your Movie Club membership (you need to be logged in to Cinemark for this link to work), so first go to https://www.cinemark.com/movie-rewards/redeem-reward and log in, and then go here:

Cancel your Cinemark Movie Club membership account.

If you prefer to do it on the phone, you can call 1-800-Cinemark

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9 thoughts on “How to Cancel a Cinemark Movie Club Membership Account

  1. This still works if you log in on the website and find “Movie Club” under My Account”. Looks like after your pause time wears out, it will charge you another membership fee and then go back and pause it after the charge goes through. Can’t find any way to avoid that. Maybe could call.

    1. Hello Michael, we are not affiliated with Cinemark (which is what this article is about), let alone Cinemax, we are simply a news website.

  2. Thank you for this guidance. I will never ever again as long as I live get any kind of subscription to cinemark. Employing blatant deceit in a desperate a bid to keep my money is an unforgivable sin, and I will never be back.

  3. I had to pause my membership because every time I hit the “cancel my membership” link, I went to an error page. Went back today to try again (4 months later) error page still pops up. I guess I’ll have to call.

  4. cinemark is so horrible, it took me like 4 screens to cancel it. thanks for the heads up.

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