List of Coronavirus Information Hotlines by State (Phone and Email Hotlines for COVID-19 Information)

List of Coronavirus Information Hotlines by State (Phone and Email Hotlines for COVID-19 Information)
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Many state agencies and other organizations have set up COVID-19 hotlines (both telephone hotlines and email hotlines, and in some cases TTY hotlines) to answer questions about the Coronavirus. Different states handle this in different ways: some states have a hotline featured right up front on their site (for example Utah), while others either hide the information, or don’t have a hotline at all (such as Connecticut). Where the state does not have a hotline, we try to provide an alternate resource, at very least.

Here is a list of all of the state Coronavirus hotlines in the United States as of the date of this writing. (Also, some Internet providers are removing data caps during the Coronacrisis.)

(Read our other Coronavirus related stories here)

As we mention above, some states have not set up such information hotlines for your questions about Coronavirus (COVID-19), and for those we still provide the links to the best information from agencies in that state that we can find. A very few states also provide a Coronavirus information TTY number, and where available we include those as well. Also, of course, the National CDC Coronavirus page is here.

For an explanation of what is considered an “older adult” for the Coronavirus, see here; for a discussion of ‘panic-shaming’ over the Coronavirus, see this article.

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[NOTE: If you know of other telephone or online resources, please let us know in a comment.]

Alabama

Alabama Hotline: 334-206-5347

State site: https://www.alabamapublichealth.gov/infectiousdiseases/2019-coronavirus.html

East Alabama Medical Center COVID-19 hotline: 334-528-7425

East Alabama Medical Center site: https://ocm.auburn.edu/news/coronavirus/

Alaska

No known hotline

Alaska site: http://dhss.alaska.gov/dph/Epi/id/Pages/COVID-19/general.aspx

Arizona

Arizona hotline: 844-542-8201

Site: https://www.azcentral.com/story/news/local/arizona-health/2020/03/12/arizonas-new-coronavirus-infection-count-remains-9/5031832002/

Arkansas

Arkansas hotline: 800-803-7847

Site: https://www.healthy.arkansas.gov/programs-services/topics/novel-coronavirus

California

No known hotline, you can however dial 2-1-1 from within California and they will assist

https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/Immunization/nCOV2019.aspx

Colorado

Colorado hotline: 303-389-1687 or 877-462-2911

Email: cohelp@rmpdc.org

Site: https://www.colorado.gov/pacific/cdphe/COVID-19-Facts-for-Coloradans

Connecticut

No known hotline

Site: https://portal.ct.gov/coronavirus

Delaware

Delaware hotline: 866-408-1899
Delaware TTY: 800-232-5460
Delaware email: dphcall@delaware.gov

Site: https://dhss.delaware.gov/dhss/dph/epi/2019novelcoronavirus.html

Florida

Florida hotline: 866-779-6121
Florida email: COVID-19@flhealth.gov

Site: http://www.floridahealth.gov/diseases-and-conditions/COVID-19/

Georgia

Georgia hotline: 866-782-4584

Site: https://dph.georgia.gov/about-dph/contact-dph

Hawaii

Hawaii hotline: 808-586-4586

Site: https://health.hawaii.gov/docd/advisories/novel-coronavirus-2019/

Idaho

Idaho hotline: 866-736-6632

Site: http://idahopublichealth.com/district-2/novel-coronavirus

Illinois

Illinois hotline: 800-889-3931
Illinois email: dph.sick@illinois.gov

Site: http://www.dph.illinois.gov/topics-services/diseases-and-conditions/diseases-a-z-list/coronavirus

Indiana

Indiana hotline: 317-233-7125 [317-233-1325 after hours]
Indiana email: epiresource@isdh.in.gov

Site: https://www.in.gov/isdh/28470.htm

Iowa

Iowa hotline: 211

Site: https://idph.iowa.gov/emerging-health-issues/novel-coronavirus

Kansas

Kansas hotline: 866-534-3463
Kansas email: kdhe.epihotline@ks.gov

Site: https://portal.kansas.gov/

Kentucky

Kentucky hotline: 800-722-5725

Site: https://chfs.ky.gov/agencies/dph/pages/covid19.aspx

Louisiana

Louisiana hotline: 855-523-2652

Site: http://ldh.la.gov/Coronavirus/

Maine

Maine hotline: 866-811-5695
Maine email: info@211maine.org

Site: https://mainehealth.org/healthy-communities/coronavirus

Maryland

Maryland hotline: 410-876-2152

Site: https://cchd.maryland.gov/covid-19/

Massachusetts

Massachusetts hotline: none, but Partners HealthCare is offering a hotline at 617-724-7000

Site: https://www.mass.gov/info-details/covid-19-preparation-in-massachusetts

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Michigan

Michigan hotline: none, but SpectrumHealth is offering “free COVID-19 virtual screenings 24/7 to people in the state of Michigan who are experiencing symptoms at 616-391-2380”

Site: https://www.michigan.gov/coronavirus/

Spectrum Health site: https://www.spectrumhealth.org/covid19

Minnesota

Minnesota hotline: 651-201-3920

Site: https://www.health.state.mn.us/diseases/coronavirus/index.html

Mississippi

Mississippi hotline: 877-978-6453

Site: https://msdh.ms.gov/msdhsite/_static/14,0,420.html

Missouri

Missouri hotline: 877-435-8411
Missouri email: info@health.mo.gov

Site: https://health.mo.gov/living/healthcondiseases/communicable/novel-coronavirus/

Montana

Montana hotline: none – they refer you to your county or tribal area here: https://dphhs.mt.gov/publichealth/FCSS/countytribalhealthdepts

Site: https://dphhs.mt.gov/publichealth/cdepi/diseases/coronavirusmt

Nebraska

Nebraska hotline: None, but “Omaha’s Methodist Health System launched a COVID-19 hotline for the community to call. The hotline is staffed 24 hours a day. Anyone who thinks they need to call the hotline should call 402-815-7425.”

Site: http://dhhs.ne.gov/Pages/Coronavirus.aspx

Methodist Health Care site: https://www.bestcare.org/home/

Nevada

Nevada hotline: 775-684-4200
Nevada email: dpbh@health.nv.gov

Site: http://dpbh.nv.gov/Programs/OPHIE/dta/Hot_Topics/Coronavirus/

New Hampshire

New Hampshire hotline: 603-271-4496

Site: https://www.dhhs.nh.gov/dphs/cdcs/2019-ncov.htm

New Jersey

New Jersey hotline: 800-222-1222 (800-962-1253 if outside New Jersey)

Site: https://www.nj.gov/education/topics/

New Mexico

New Mexico hotline: 855-600-3453

Site: http://cv.nmhealth.org/

New York

New York hotline: 888-364-3065

Site: https://www.health.ny.gov/diseases/communicable/coronavirus/

North Carolina

North Carolina hotline: 866-462-3821

Site: https://www.ncdhhs.gov/divisions/public-health/coronavirus-disease-2019-covid-19-response-north-carolina

North Dakota

North Dakota hotline: 866-207-2880

Site: https://www.governor.nd.gov/news/first-case-novel-coronavirus-confirmed-north-dakota-work-continues-prevent-spread

Ohio

Ohio hotline: 833-427-5636

Site: https://coronavirus.ohio.gov/wps/portal/gov/covid-19/

Oklahoma

Oklahoma hotline: 877-215-8336

Site: https://www.oklahoma.gov

Oregon

Oregon hotline: 503-370-6584 (run by Willamette University)

Site: https://www.oregon.gov/highered/about/Pages/COVID19.aspx

Pennsylvania

Pennsylvania hotline: 877-724-3258

Site: https://www.health.pa.gov/topics/disease/Pages/Coronavirus.aspx

Rhode Island

Rhode Island hotline: 401-222-8022

Site: https://health.ri.gov/diseases/ncov2019/

South Carolina

South Carolina hotline: 855-472-3432

Site: https://www.dhec.sc.gov/health/infectious-diseases/viruses/coronavirus-disease-2019-covid-19

South Dakota

South Dakota hotline: 800-997-2800

Site: https://doh.sd.gov/news/Coronavirus.aspx

Tennessee

(877)-857-2945

https://www.vumc.org/coronavirus/latest-news/hotlines-available-people-coronavirus-covid-19-symptoms

Texas

Texas hotline: 877-570-9779
Texas email: coronavirus@dshs.texas.gov

Site: https://www.dshs.state.tx.us/coronavirus/

Utah

Utah hotline: 800-456-7707

Site: https://coronavirus.utah.gov/

Vermont

Vermont hotline: 211. Also the Southwestern Vermont Medical Center is offering a hotline at 802-440-8844

Site: https://www.healthvermont.gov/response/infectious-disease/2019-novel-coronavirus

Virginia

Virginia hotline: 800-533-4148, City of Norfolk is providing a hotline at 757-518-2700, option 5.

Site: http://www.vdh.virginia.gov/surveillance-and-investigation/novel-coronavirus/

Washington

Washington hotline: 800-525-0127

Site: https://www.doh.wa.gov/emergencies/coronavirus

West Virginia

West Virginia hotline: 800-887-4304

Site: https://dhhr.wv.gov/COVID-19/Pages/default.aspx

Wisconsin

Wisconsin hotline: 608-267-9003, the University of Wisconsin School of Medicine is also offering a hotline at 608-720-5300

Site: https://www.dhs.wisconsin.gov/disease/coronavirus.htm

Wyoming

Wyoming hotline: 877-996-9000

Site: https://health.wyo.gov/publichealth/infectious-disease-epidemiology-unit/disease/novel-coronavirus/

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One thought on “List of Coronavirus Information Hotlines by State (Phone and Email Hotlines for COVID-19 Information)

  1. Your Maryland “hotline” is Carol County only. Not helpful. My daughter has been waiting for test results 7 days. Who can help her track this down

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