Is Verizon Blocking Incoming Email from Non-U.S. Internet Domains?

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Rumours abound that Verizon.net, the ISP branch of telecommunications company Verizon, Inc., is blocking inbound email communications originating from outside of the United States.

Is they are or is they ain’t?


That’s quite an accusation.

However scores of Verizon users have claimed to be unable to receive email from friends, loved ones, and colleagues from across the world and behind the ISP curtain. Posting complaints on Usenet, FlyerTalk.com, and the Broadband Reports forums, Verizon users, as well as companies trying to send email from outside of the U.S. to those Verizon users, are all telling the same story: a recent (mis)configuration of Verizon’s inbound mail servers is refusing to accept non-U.S. originated email.

Wow.

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Let’s hope that they remedy, reverse, and rectify this situation with all due haste, otherwise I fear there is an exodus on the horizon for Verizon.

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The Internet Patrol is and always has been free. We don't hide our articles behind a paywall, or restrict the number of articles you can read in a month if you don't give us money. That said, it does cost us money to run the site, so if something you read here was helpful or useful, won't you consider donating something to help keep the Internet Patrol free?
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9 thoughts on “Is Verizon Blocking Incoming Email from Non-U.S. Internet Domains?

  1. I’m an expat American living abroad and have a Yahoo.com email address. My mother has a Verizon.net email address using MS/Outlook and repeatedly over the past ten years, my emails are not delivered to her, nor do I recieve a failure message. Ironically, I receive emails from her address, but she does not receive my replies. She has been on the phone/support with Verizon to no avail. I’ve submitted the ‘whitelist’ form and still nothing happens. This is ridiculous

  2. I am not receiving Email. Verizon is apparrently blocking all messages sent to me. This block includes all domestic (US) messages.

  3. verizon has been blocking my emails for a long time now, and it’s getting worse. it’s part of the homeland security thing. i hate to say big brother. but that’s what it is. they say it’s a spam filter thing, so you go to turn the spam filter off at verizon, and there is no off button. damn shame to keep paying verizon for emails i can’t send out. no telling how many they are deleting because of spam, and it’s not spam, there people i know. what can we do ?

    disgusted in Texas

  4. All of you are 1D10Ts. If you think this is bad, Sprint is much worse of a company. There is NO FREAKING PERSON that you can call in verizon that will help you out in this area. They don’t care about you. No corp. cares about you. They only care about profits for their stockholders. Anything to make an extra buck. I’m sure that they will charge an extra fee just to fix it for you. which btw, did you know that these freaking company’s are charging you guys for the stupidest ILLEGAL crap. Well, it’s illegal for them to charge you guys for it anyway.

  5. They are not just blocking European IP addresses. They have unilaterally blocked the series of IP’s on my web server cliaming that spam is originating from. Of course that is not true, the spammers are spoofing my domain. Calls to Verizon Online tech support remain unresolved. So I am going to sue them in small claims court for damages they are causing to my business.

  6. this has been going on since late October. They blamed the ISP in foreign country but all of the time it was fault of Verizon.

  7. And another thing… How does this effect our loved ones at war trying to communicate back home?

  8. I have it confirmed that Verizon’s is blocking all international IP space from RIPE, APNIC, etc etc and only unblocking IP’s when escalations are made. The security team management thinks this is going to stop their inbound spam problems that they have ignored for years.

    Make sure you call Verizon corporate offices at 1095 Avenue of the Americas in NY and lodge a compliant in Executive Escalations about this hair-brained idea.

    Verizon Executive management REALLY needs to re-evaluate their security management and team procedures again. Maybe this time they will do something about it.

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