“How did this store get my email address to send me a Square receipt?” asks a reader. “I paid for something at a new store that had the Square iPad checkout thing. I never gave the store my email address, but within seconds I had an emailed receipt. How the heck did Square get my email address?” laments another. Here’s how.
It makes sense to think of your receipt from a store as being from that store. But if they are using the Square system, as many stores do these days, your receipt is actually from Square.
What compounds this perception is that the emailed receipt appears to come from the store, and not Square, at least at first glance.
And, when you open it, of course, it appears to be from the store.
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So you are to be forgiven if you are wondering just how the hell the store got your email address.
If you look a little more closely at the email, either at the “from” header, or else waaaaay down at the very bottom of the email, you may recognize that it came from Square.
But these are the only two mentions of Square anywhere in the receipt so unless you are in the habit of reading your email headers more closely, or of scrolling all the way to the bottom of an email, you would miss these clues.
Even if you did realize that the email actually came from Square, you may still legitimately wonder how your email address came to be associated with an receipt from this particular store.
Here’s the secret: The first time you checked with a store that uses Square, and agreed to an emailed receipt, Square associated your email address with your credit card.
Explains Square, “After your first purchase at a Square seller, you’ll have the option to provide your email address or phone number if you would like to receive digital receipts. If you provide an email address, you’ll start receiving automatic receipts delivered by Square at that email address for all purchases you make from Square sellers using the same card. Any card with that card number, regardless of the name on the card, will receive automatic receipts for purchases made at Square merchants to the initial email provided.”
If you don’t like that, you can log into the Square dashboard, go to the digital receipts section, and select ‘Don’t automatically send me any digital receipts’.
However, that said, that does not mean that Square will no longer have your email address (in fact, they almost certainly will).
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