Windows Vista and iTunes a Bad Combination – Hold Off, Says Apple

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Early adopters who have rushed out to grab their copy of Windows Vista have found that it has broken iTunes. As a result, Apple has suggested that people hold off upgrading to Vista for a few weeks, at which time a new version of iTunes is expected to be released (they are also offering the “iTunes Repair Tool for Vista” for those who have already upgraded). The new version of iTunes and Vista are expected to play more nicely. Not all people are having a problem with Vista and iTunes, but a significant number are.

Says the Apple site, “iTunes 7.0.2 may work with Windows Vista on many typical PCs. Apple recommends, however, that customers wait to upgrade Windows until after the next release of iTunes which will be available in the next few weeks.”


One of the more common problem has been a permissions problem. In addition, problems listed include “failure to play music and video purchased from the iTunes store; poor animation performance; and a failure to automatically synchronize media, contacts and calendars.”

If it’s… uh oh … too late and you have already upgraded to Vista, Apple recommends taking these steps:

1. Deauthorize all iTunes Store accounts.
2. Enable Disk Use on all iPod models.
3. Uninstall iTunes.
4. Perform a clean install of Windows Vista (Highly recommended but not required).
5. Reinstall the latest version of iTunes.
6. Open iTunes.
7. Choose Authorize Computer from the Store menu in iTunes.

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In addition, you can download and run what Apple is calling the “iTunes Repair Tool for Vista”, which they are making available on their website.

You can [Page no longer available – we have linked to the archive.org version instead].

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The Internet Patrol is and always has been free. We don't hide our articles behind a paywall, or restrict the number of articles you can read in a month if you don't give us money. That said, it does cost us money to run the site, so if something you read here was helpful or useful, won't you consider donating something to help keep the Internet Patrol free?
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3 thoughts on “Windows Vista and iTunes a Bad Combination – Hold Off, Says Apple

  1. actually, isn’t it MSFT’s job to make their os work? unless apple was taking advantage of loopholes to boost performance in the previous version of windoze, it should work. otherwise they shouldn’t call it “windows”.

    An example: if dell made a computer that had hardware that conflicted with windoze, would it be ms’s fault? should ms “fix” windows to work with the poorly designed machine? no, if you make the platform, compatibility is your responsibility.

    when you make an os, it is an interface to the hardware. it has specific protocols that a program must follow to run on the computer. if something works on a previous version that doesn’t work on the next version, the ms is being a tool by changing the protocol, forcing hundreds of developers to “fix” all of their applications.

  2. I do not think it was Microsoft’s thinking. It’s apple job to make sure it’s software will work with Vista. Many different companies have had issues. Norton, Quick books are two names that come to mind.

  3. I wouldn’t put it past Micro$oft to have tried to “break” Itunes — remember their warcry from the Dark Ages of computing (back when we had 640k of RAM and *liked* it)… “DOS ain’t done ’till Lotus won’t run!”

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