How to Remove a Shop from Your Facebook Page (with Screenshots)

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Facebook is always coming up with innovative (read “intrusive”) ways to help (read as “push”) business owners to make more money (read as “for Facebook”). Owners of Facebook pages can now feature a shop, where they can sell stuff. What they can’t do, easily, is remove the shop. Here’s how to delete a Facebook shop from your page.

Like probably many of you, we were curious when we saw the Facebook shop option on one of our pages. So we clicked on it to see what it was about.

Hrmm…we wonder what this does?
facebook add shop section to page


 

We immediately decided to not set up a shop when the next step included having to set up a separate payment account through Stripe (we already use Paypal, and we just weren’t that interested in a Facebook shop).

But here’s the thing – having clicked on the ‘shop’ option just once, Facebook now put that damn shop in our face Every. Single… time that we wanted to update our page. Right at the top. So we had to scroll down to even do a status update.

how to delete facebook shop from facebook page-1


 

 

Try though we might, we couldn’t get rid of that damn shop. Finally, after reading many different threads, in many different places, we managed to put together the steps you need to take – and we read all of those things so that you don’t have to – because here you go:

How to Remove and Delete a Facebook Shop from a Facebook Page

 

Go to your page’s timeline

Click on ‘See shop’ in the upper right-hand corner of that damned annoying shop section.

step 1 how to delete facebook shop from facebook page

 

At this point, if you are very, VERY lucky, you will see a dropdown settings menu at the top of the shop section (don’t worry if you don’t see it, just read on):

facebook shop settings

 

If you do see the dropdown menu, drop it down, and click on ‘Delete shop’

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How to Remove a Shop from Your Facebook Page (with Screenshots)

how to delete shop from facebook page - delete shop

 

If you don’t see the dropdown menu, don’t panic! On the same line, at the top of your shop, will be a link that says “+Describe what {Your Page} sells”.

describe what your shop sells to delete facebook shop

 

Click on that link and fill in something – it can be anything, even just one word.

fathers rights facebook page shop sells hope

 

After you have saved the description of what the page sells, you should see the menu dropdown (you may have to refresh the page – if you still don’t see it, clear your browser cache and refresh the page. If you still don’t see it, try opening a private browsing page on your browser, or using a different browser, as the page or shop may be cookied and that may be stopping you from seeing the dropdown menu).

how to remove delete facebook shop dropdown

 

From the dropdown menu, click on ‘Delete shop’

how to delete shop from facebook page - delete shop

 

Click on the ‘Delete Shop’ confirmation button:

how to delete facebook shop from your page

 

Look ma! No shop!

deleted facebook shop from page

 

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How to Remove a Shop from Your Facebook Page (with Screenshots)

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22 Replies to “How to Remove a Shop from Your Facebook Page (with Screenshots)”

  1. If you have no drop down, go to settings and tabs and remove the static html tab….found this after trying for ages. Changed my layout to business page which allowed a shop now button to link to my own website, finally!!!

  2. WONDERFUL instructions. I, too was curious and did not want the shop. Now it’s deleted- THANKS!

  3. So what if you have no “wheel” and no option to describe what your shop sells? I have no idea how to get rid of this shop! Please helf

  4. The most purposeful explanation on how to remove the annoying ‘shop’ Tab from Facebook Page– I AM MOST GRATEFUL

    Well Done in Service
    Jai
    The Metaphysical Adventurer

  5. Doesn’t work. I have done EVERYTHING in this thread and that cogwheel with delete shop option NEVER shows up.

  6. I have some help … here is the KEY:

    Follow all instructions above … BUT … make sure you are logged in under the Page (ie. not your personal page).

    That will open the Prompt described above.

    Thanks!

  7. The instructions are not working even after closing the browser or using a different browser. The dropdown is not visible after adding a test description.

  8. Thank you!!! I’ve read countless articles about how to delete the shop, dealt with customer service reps who offered no help, and eventually just gave up and decided I would have to live with the annoying shop link forever. On a whim I decided to revisit this little pest, found your article, and followed the steps to quickly and easily delete the shop!

  9. Hello friend. My Shop doesn’t show anything. Not event the option to the description. What now? Thanks!

  10. Thanks for the article but how do you remove the shop after it’s been completely set up? I can’t find any “settings” etc on FB.

  11. Your description needs to be longer to prompt the delete dropdown. I had the same issues as Wayne Mitchell until I increased the length of the description. One word no longer does it.

  12. Thank you so much for caring about this and posting the solution! I was able to follow the instructions and remove the Facebook shop and then add my own ECWID shop.

    Dr. Dar

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