What to Do When Your iPad Says “You backtracked too far. The application backtracking limit of 5 has been exceeded.”

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If you are just setting up a brand new iPad, you may find that when you first try to sync it with iTunes, you get this stranger error message: “You backtracked too far. The application backtracking limit of 5 has been exceeded.” It may also have what looks like a link to “MZFinance”.

Here’s what this error looks like:

you-backtracked-too-far-ipad

While we can’t tell you what exactly the error is, we can tell you that, first of all, make sure that you have the most current version of iTunes. If you don’t have the most recent version of iTunes, eject your iPad, upgrade iTunes to the most recent version, and try again. This should make the issue go away.

Second, while that “MZFinance” may look sinister (“What is a link to a finance site doing in my iTunes install?”), it actually is just part of Apple’s infrastructure that is integral to the iPad (and the iPhone) connecting to the iTunes store. MZFinance appears as part of the path in many URLs which your iPad or iPhone may use when connecting to the store.

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So, bottom line: If you get the “You backtracked too far. The application backtracking limit of 5 has been exceeded” error message when connecting your iPad to your Mac, don’t panic. Disconnect, upgrade, and try again. If you already have the most current version of iTunes, then disconnecting your iPad, exiting iTunes, and then reloading iTunes and reconnecting your iPad should take care of it.

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