Can’t find your rewards points from your Amazon Visa or other Amazon rewards card or program? Not showing up at checkout? In fact, not only have they vanished, but even the place where it tells you while you are checking out how many points you have is completely gone? Try this.

Have you experienced the frustration of building a playlist through the Amazon Music app, only to have dozens of songs disappear as your playlist either reverts back to a previous version, or disappears altogether and comes up with the playlist empty? You probably already tried searching the Amazon forums, only to discover that not only is there no relief, but that Amazon is shutting their forums down! We can’t help with the forums, but we can help with your missing music playlists! In fact, it’s likely not that the songs actually disappeared – it’s much more likely that it is the app.