Andrea Raynor has seen her share of suffering. She served as chaplain to the morgue at Ground Zero in the aftermath of September 11th, and she is currently a hospice chaplain. The challenges that Raynor has faced uniquely qualify her to discuss and advise on the similarities and differences of losing a loved one unexpectedly through unanticipated tragedy, versus the (relatively) long goodbye of an illness, and, most importantly, how to support those left behind in each case. In this interview, Andrea addresses precisely these topics, among others, as well as shares some of the stories of her incredible life.