Cell phone companies are scrambling amid growing concerns over the Carrier IQ (or “CIQ”) software that has shipped preinstalled (and undisclosed) on many, many smartphones across several carriers, as demands for full disclosure and accountability increase, Federal representatives demand answers, and some suggest that the use of the software, which is alleged to log keystrokes, websites visited, and location, violates Federal wiretapping law. Trevor Eckhart, who first discovered and outed what Carrier IQ was doing, went so far as to call it a “rootkit”.