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FTC has Rachel in its Crosshairs as They Clamp Down on Phone Spam Robocalls

The phone spam calls start out essentially the same, “Hi, this is Rachel from cardholder services..” or “Hi, this is Rachel from cardmember services…”.. then usually it will either say something like “..calling in reference to your current credit card account. It is urgent that you {take some action}”, or “Please hold for an important message…” or she will ask you to select from several options with your phone’s touch pad. Most often it is “Press 1 to speak to an operator, press 2 to be removed from the call list.” Stacey and Stacy have been making a lot of these calls too, about extended warranties. These are so-called “robocalls” – generated (often overseas) with the Rachel or other similar script and computerized dialing, and almost always peddaling some scam, be it debt relief, credit card consolidation, mortgage refinancing, or some similar financial scam. It has gotten so bad that the Federal Trade Commission (FTC) ran a “Robocall Challenge”, offering a $50,000 reward for the best proposed technology to deal with the burgeoning robocall problem.