Sprint and ATT have provided their official responses to Senator Al Franken’s inquiry about Carrier IQ, (also known as CIQ) the commercial customer tracking software included on the sly on their customers’ cell phones, and their response is, essentially, “our customers agreed to it.” ATT admits that they have CIQ installed on “900,000 devices, with 575,000 of those collecting and reporting wireless and service performance information to ATT.” They also admit that they were capturing the content of SMS text messages sent and received while a voice call was in progress. This they blame on a “programming error”, and that may be, but it illustrates the capabilities and danger of Carrier IQ. But one of the biggest bombshells may be that through Carrier IQ, they can – and do – remotely turn on your wifi! Think about that for a minute.

Cell phone companies are scrambling amid growing concerns over the Carrier IQ (or “CIQ”) software that has shipped preinstalled (and undisclosed) on many, many smartphones across several carriers, as demands for full disclosure and accountability increase, Federal representatives demand answers, and some suggest that the use of the software, which is alleged to log keystrokes, websites visited, and location, violates Federal wiretapping law. Trevor Eckhart, who first discovered and outed what Carrier IQ was doing, went so far as to call it a “rootkit”.