You may be surprised – and you will certainly be relieved – to hear that the criminals behind the scam warranty phone calls – or so-called “robocalls” or “robodialing” – have actually been caught, and are being prosecuted by the Federal Trade Commission (FTC). It turns out that a huge number of the calls were made by Christopher Cowart and his Transcontinental Warranty company, calling names and numbers supplied by a company called Voice Touch that is owned by James Dunne and Maureen Geisen Dunne, and using Caller I.D. spoofing technology developed by Damian Kohlfeld.