We received a note from a reader who was trying to unsubscribe from a mailing, but it gave no option to unsubscribe. Here’s what to do when that happens.

The term “address harvesting” refers to the unsavoury practice of finding and copying email addresses from the pages of websites. You know all of those lovely “contact us” webpages which everyone has? Well, spammers just love to pick those tasty little ripe email addresses from the orchard of your website. So here are a few tips which will allow users to contact you through your website, while not allowing your email address to fall into the wrong hands.

I’ve been testing Google’s Gmail for 5 days now, since April 18th. Woohoo. In addition to openly soliciting email to the account, and even posting the address on the web, I’ve forwarded all of my email coming to my other accounts to the Gmail account. I wanted to give Gmail…

It happens at least twice a week. Some reporter, pundit, or well-meaning but tunnel-visioned anti-spammer will point triumphantly to the fact that the load of spam in their inbox has not decreased – in fact, if anything, increased – since January 1, 2004, when the CAN-SPAM Act became effective, as…

The State of Virginia (the attorney general, in particular) is on a roll, with the 3rd arrest of members of a spam gang responsible for sending countless pieces of spam … not from..not to…but *through* servers located in Virginia.