We’ve had lots of interesting comments about our article Screwed If You Do, Screwed If You Don’t – Windows Update Causes Crashes (KB891711), which talks about an update to Windows released early this year which seems to be causing more problems than it’s fixing.
Here are some of the comments:
“For any one having any issues with the above windows update, here is a temp fix until Microsoft gets around to fixing it right. Go to misconfig, and uncheck the update KB891711 listed in the startup list. It sure has been working for me for the last few months on all the ME machines I have been working with. It also kills Sygate firewall which I use a lot in my reformats.” – mdn7779
“I just got around to patching an â€œoldâ€? 98SE computer and it gave me Black Screens Of Death about every 2 secondsâ€¦ thank you for the tip with msconfigâ€¦ I will have to try thatâ€¦ and I’d say that M$ does everything to discourage the use of older OSâ€¦ whether the puter can take XP or not doesn’t make any difference, now, does it? :-S” – Brigitte
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“Nice to know I’m not the only one whose computer didn’t like this â€œupdate. My older version of Zone Alarm had trouble with it. Updated to a more recent version, and that seemed to solve that problem. I didn’t realize that the other problems shared the same cause. Before reading this column, I thought all the BSODs were a message from my machine that it was time (after almost 4 years) to reformat c: and reinstall Windows. What a relief. BTW, MS config isn’t the only tool out there for controling startups. I personally prefer one that is built in to Spybot S&D, for example.” – Ken
“I too get the blue death screen and already unchecked it in startup at msconfig. It took awhile to find out what was causing my windows ME to crash. I will be looking for the fix.” – Josephine Bralley
“When I downloaded this update, I immediately began having problems. Internet Explorer refused to start, the blue screen of death, etc. I simply went to AddRemove Programs and removed KB891711. Microsoft and some others might shake their finger at me, but to heck with it; anything that causes system instablities isn’t staying on my machine.” – echo
“My problems from this don’t seem to be as bad as some, but I am having a lot of freezes in IE and have so far had one shut down freeze. I also wonder if it is the cause of the MS icon that appears on my desktop sometimes when I close a program – either OE or IE, not sure which. When opened in Wordpad, it only shows hieroglyphics.” – Carol
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