Missing Messages from Friends on Facebook? They May be in Your Facebook “Other” Messages Folder

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If you think that there is a problem with your Facebook private messages, because some messages on Facebook seem to not be working – i.e. you think that you have not received them, or that you have lost messages on Facebook – well, they could be in your Facebook “other messages” folder.

What? You didn’t know that you have an “other” messages folder?


Well, you’re not alone. It’s the equivalent of the Facebook spam messages folder, and since Facebook started charging $1.00 to send Facebook messages to non-friends or the message will go to the Facebook “other messages” folder, you may find more and more legitimate messages in that other folder.

Let’s be clear about this: Facebook is charging people who may be your friends, but not “Facebook friends”, $1.00 to send a message to you.

But this is not that rant – you can read about that at the link above.

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This is a tutorial to tell you how to find those lost messages. What this means for you, really, is that you need to check that “other” folder regularly.

To find your Facebook “other messages” folder, just go into your Facebook private messages area:

facebook-private-messages

 

 

And in the upper right, you will see the word “Other”, which is actually a link to your “Other” messages folder. If there is a number next to the “Other”, as there is in this picture, then it means that Facebook has stashed some messages in your “Other” folder, as they have here.

 

facebook-other-messages-folder

 

And, it could be a message that you actually want. In fact, Facebook very helpfully placed a perfect example in our Other messages folder – because the message in our Other messages folder just happened to be a message from someone with whom we are Friends on Facebook! In fact, we had just asked this person “Where was that picture you said you’d send?” – and whaddaya know! It was stashed in the “Other messages” folder!

 

facebook-other-message-folder-with-message-picture

 

We assume that even though this message came from someone with whom we are connected as Friends on Facebook, Facebook helpfully put it in the Other (a/k/a “spam”) folder because it was a picture. Thanks, Facebook!

Of course, we wanted this message, so we moved it to our Inbox:

 

move-facebook-other-message-to-inbox

 

If, however, you find messages in your “Other” messages folder that you don’t want, you can just delete them. (Read our tutorial on how to delete Facebook message here.)

No Paywall Here!
The Internet Patrol is and always has been free. We don't hide our articles behind a paywall, or restrict the number of articles you can read in a month if you don't give us money. That said, it does cost us money to run the site, so if something you read here was helpful or useful, won't you consider donating something to help keep the Internet Patrol free?
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