How crazy is it that it is so hard to figure out how and where to cancel a TinyURL account? Why bury how to deactivate your TinyURL account? They used to be one of the good guys, right? And maybe they still are, in general, but between the “no-reply@tinyurl.email” email address on their email marketing (never a good thing), their “support@tinyurl.com” not working, and the where and how to cancel your TinyURL account being completely inobvious, well, we have to wonder.

Note that there is no ‘cancel’ option where you would expect to find it – you know, on the recurring subscriptions section. Nor on the payments section. And, in fact, there is no ‘cancel’ option at all, because not only do they put it in an inobvious place, but they call it “deactivate”. Which is why when you search the site for “cancel” you can’t find it.

So, we went searching and digging so that you don’t have to. We finally used a back channel to get in touch with TinyURL and ask them just where and how, exactly, to cancel a TinyURL account.

Here, verbatim, is what they told us.

How to Cancel and Deactivate a TinyURL Account

As we said, we finally reached out to TinyURL through a back channel, asking them how to cancel an account, and here is what they said:

Hello,

We take privacy and security seriously, and we have provided multiple ways for our customers to remove their personal information:

DEACTIVATE YOUR ACCOUNT

You can deactivate your account via our Deactivate Account feature by following these easy steps:

STEP 01: Log into your account, then locate and click on Account from the top menu of your dashboard. You will be taken to your Account Settings.

STEP 02: On your Account Settings, go to your Profile page. On your Profile page, look for the Deactivate Account button. Follow the steps to deactivate your account.

Please note that data deletion requests may take up to 30 days to be fully completed, depending on the scope of your request and any legal obligations we must adhere to.

USING OUR CONSENT MANAGEMENT FORM

Depending on your location, our consent management form will automatically display giving you options to manage what information you consent to.

Theres [sic] is also a cookie consent popup that will appear in jurisdictions that require it and the setting will be saved. If you visit our site from one of those jurisdictions, the settings will be set according to your selection. Should you need to change the cookie settings, a link will also appear in the footer of the website’s page to change the settings, in those jurisdictions.

READ OUR PRIVACY POLICY

Lastly, you can refer to our PRIVACY POLICY to learn more about our terms and use of data.

If you have any questions or need further clarification, please don’t hesitate to reach out to us.