Hotmail Down for Days as Countless Users Shut Out of Hotmail and MSN Windows Live
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Hotmail has once again been down for days, with countless Hotmail, MSN, and Live users shut out of their accounts. The outage, referred to as a “cloud outage” by some souces, saw users unable to access their Hotmail accounts, as well as the Windows Live Solutions Center; indeed some users are still unable to access their Hotmail accounts.

“Windows Live Solution Center is currently experiencing technical difficulties,” read a message greeting users who attempted to go to the Windows Live Solution Center to report the problem with their Hotmail account. “You may receive an error such as “Page Cannot be Displayed” when attempting to view the site. We are aware of the issue and are working with our Operations team to resolve the problem.”


Readers of the Internet Patrol expressed their frustration over the course of this past week.

“My hotmail has been MIA since Saturday – that’s officially three days, as of today. The service makes it impossible to locate any live help. This is a joke. I have a gmail account – Hotmail is just for the forced sign-ups and such – but as soon as I get my access back, I’m closing that stupid account. Thanks for nothing, Hotmail. You leave me cold!” complained one reader.

“My Hotmail has been down since April 20, 2010. It was working on April 19 with no problems,turned computer on Friday April 20,and it said certificate is no longer valid. And then my Anti Virus came up with a warning. Same today May 6, 2010. All my documents are in there. Sent emails to Microsoft,no response,” shared another.

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As of the time of this writing, in the early hours of Friday, May 7, while many users can now access their Hotmail accounts, many others still cannot.

No Paywall Here!
The Internet Patrol is and always has been free. We don't hide our articles behind a paywall, or restrict the number of articles you can read in a month if you don't give us money. That said, it does cost us money to run the site, so if something you read here was helpful or useful, won't you consider donating something to help keep the Internet Patrol free?
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9 thoughts on “Hotmail Down for Days as Countless Users Shut Out of Hotmail and MSN Windows Live
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  1. Hey hot mails losing business, yahoo, aol, g mail will pick hotmails customers up.
    tired of not being able to have an account that you constantly get shut down with,

  2. Cannot get into hotmail with Firefox today, either direct or through a Google search or via MSN – yet my ipad gets in no problem

  3. why cant i get in to my own freehot mail was knocked out about 4 days ago . not sure if someone hacked in my acct. or not. any way you can put it in my e-mails slot cause i can t get in there.

  4. The problem is still occurring as of July 2011. Sometimes I can sign in, sometimes I can’t. When I can, it’s very glitchy. Emails will not load when I select the. Items I delete from my trash end up in my In-box. It’s very disconcerting.

  5. My hotmail account was shut down also. This cost me work, and the lost of my contacts of ten years or more. The help line was useless. I would like to collect people with the same problem as me and think about sueing hotmail, on grounds of for me lost of work, and lost of contacts. Any one out there interested in presueing this with me?

  6. Why I’m not able to log in to my Forum Validation Account of my email , I have been trying for two days but with no avail/ I believe Hotmail has way too many problem that are not being solved; I have changed the Password, but since then I have not been able to access my account, it’s a petty that you guys are not able to solve such problems ….

  7. Why am I dead set against “Cloud Computing”?

    It’s so simple and so much more obvious: it’s a direct replay of what we called “dumb-terminals” back when I was young.

    If you’re old enough to remember, you’ll remember well how that, … say you’re shopping and ready to make your purchase. Oops! The cash terminal at the check-out stand isn’t working.

    “The computer’s down!” you hear. The clerk cannot even begin the transaction because a “dumb-terminal” cannot accept information, or open a cash drawer without connection and interaction with the “Master Control” unit, usually located up-or-downstairs. Sometimes the “Master Control” unit was located in a far away place and connected by modem or satellite.

    Either way, the terminal where you stand has power, you can hear it running, but everyone and everything is paralyzed. Why? Because it/they’re “dumb-terminals” nothing can be done at the terminal end without total connection(s) and program instructions from “on high”.

    Cloud computing is just that. The relegating of your “personal computer” to just another “dumb-terminal”, or “slim client”, if you prefer.

    I remember a few years back we had a complete meltdown of our power substation outside. The plant where I worked was without power for several days.

    If that firm had been running “in the cloud”, all their clients would be “off-line” and incapable of producing what they needed to produce. Fortunately for all concerned, this firm was not; so their clients simply continued doing whatever it was they did and simply waited until we were back up and running and then submitted their results and life went on rather normally. Granted, there were some unavoidable delays for things expected in the days we were down, but it did not stop others from conducting their normal activities and producing what was next on their agenda.

    Yes, I will agree that power substations aren’t prone to frequent melt-downs, but a lot of other threats exist in the cyber world which are just as dangerous.

    It is always good to keep people as independent as possible so that problems in one place do not, … and can not shut down productivity in all other areas.

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