If you were unable to access your Gmail account yesterday morning, you weren’t the only one. It turns out that Gmail had a massive outage that affected Gmail users all around the world.
Gmail site reliability manager Acacio Cruz wrote yesterday afternoon that “If you’ve tried to access your Gmail account today, you are probably aware by now that we’re having some problems. Shortly after 9:30am GMT our monitoring systems alerted us that Gmail consumer and businesses accounts worldwide could not get access to their email.”
Cruz offered reassurance, and said “We’re working very hard to solve the problem and we’re really sorry for the inconvenience.”
It is unknown just how many people and businesses were affected by the outage, but when Google itself acknowledges that “consumer and businesses accounts worldwide could not get access to their email,” you know that it’s a big number.
Once Gmail was back up, another Google exec explained “Many of our users had difficulty accessing Gmail today. The problem is now resolved and users have had access restored. We know how important Gmail is to our users, so we take issues like this very seriously, and we apologise for the inconvenience.”