While Apple has been trying to pass the buck on the iPhone 4 reception problems, no less a venerable institution than Consumer Reports itself has said that it has tested the iPhone 4.0 hardware and found it to blame for the iPhone 4.0 reception issues that have been widely reported.
In a blog post entitled “Why Consumer Reports can’t recommend the iPhone 4”, and subtitled “Apple iPhone 4 design defect confirmed”, on the ConsumerReports.org website, Consumer Reports says “It’s official. Consumer Reports’ engineers have just completed testing the iPhone 4, and have confirmed that there is a problem with its reception.”
Consumer Reports goes on to say that they not only tested three different iPhone 4s (acquired through three separate sources), but they also tested older iPhones, and many other AT&T smartphones, such as the Palm Pre.
They tested these phones in “the controlled environment of CU’s radio frequency (RF) isolation chamber. In this room, which is impervious to outside radio signals, our test engineers connected the phones to our base-station emulator, a device that simulates carrier cell towers.”
None of the other phones had similar reception problems – only the iPhone 4.
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Says Consumer Reports, “Our findings call into question the recent claim by Apple that the iPhone 4’s signal-strength issues were largely an optical illusion caused by faulty software that ‘mistakenly displays 2 more bars than it should for a given signal strength.’ ”
Conclusion? “When your finger or hand touches a spot on the phone’s lower left side – an easy thing, especially for lefties – the signal can significantly degrade enough to cause you to lose your connection altogether if you’re in an area with a weak signal. Due to this problem, we can’t recommend the iPhone 4.”
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