Internet provider ComCast experienced a widespread outage today, knocking countless Comcast customers off the Internet for the duration. The notice on the Comcast website is short and to the point, acknowledging the outage by saying “Connection to the Internet is currently unavailable. Our technicians are aware of the situation and are working to resolve the issue. This outage was logged at : 4/7/2005 5:32:00 PM EDT.”
It is followed by no fewer than three notices, all within minutes of each other, indicating that “scheduled maintenance” has been completed. Coincidence? Or not?
Aunty actually thinks that the more interesting similarity is that it appears that Comcast has a widespread outage on an annual basis. In searching for information about this outage, Aunty discovered, in near perfect chronological order, an article in Email Universe detailing a general Comcast outage in February of 2002, a post on OTWeb complaining of a general outage in May of 2003, and News.com coverage of a Comcast email outage in March of 2004. It would seem by this measure that the only thing unusual about this year’s outage is that it appears to be about a month late.
Interestingly, the News.com piece about last year’s email outage notes that it coincided with planned system work, which brings to mind the three notices of this year’s “scheduled maintenance”.
Perhaps rather than Comcast having a string of unbelievably coincidental bad luck, they just can’t perform system maintenance or updates without bringing down the house?
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