Be Big Brother to Your Website Visitors – Website Monitoring to the Nth Degree
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Want to really astound and amaze (and possibly startle and scare off) visitors to your website?

Then consider using a new service called “Timpani”, being offered by LivePerson.com


According to an Article in Call Center Magazine, “Timpani’s analytics engine allows you to track customers’ movements on every page of your company’s Web site enabling you to proactively address them in the most appropriate manner within real time. For example, if customers browse your Web site looking for information on different digital cameras, you can proactively offer them assistance in the form of instant chat, an e-mail window or knowledgebase content specifically chosen to address their issue. If customers don’t want assistance, they can click the “no, thanks” button.”

I don’t know, this sounds kind of creepy to Aunty; is this something which visitors to your website would appreciate, or would they feel that you were spying on them?

Aptly named, is Timpani, as your visitors may well feel that you are pounding on them.

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No Paywall Here!
The Internet Patrol is and always has been free. We don't hide our articles behind a paywall, or restrict the number of articles you can read in a month if you don't give us money. That said, it does cost us money to run the site, so if something you read here was helpful or useful, won't you consider donating something to help keep the Internet Patrol free?
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Other Amount:
What info did you find here today?:

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3 thoughts on “Be Big Brother to Your Website Visitors – Website Monitoring to the Nth Degree
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  1. You do not need this service to accomplish the smae function …. and for free: all you need is the following code in your JavaScript

    on the BODY tag, enter onload=”Sleep(5000, ‘chatWindow();’ );”
    then just program a chatWindow()

    For a bit more sophistication, set a tracking cookie and then pop-up chat whenever the subject matter and time on site warrant.

    Mike

  2. You do not need this service to accomplish the smae function …. and for free: all you need is the following code in your JavaScript

    on the

  3. They aren’t the first to offer this type of tracking. Check out the uber cool: Visitorville.com where you can watch buses and taxis drop off site visitors at your website.

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