We’ve had quite a few people contact us asking us whether AT&T online is down. And the answer is, yes it is – at least some portion of it is. People trying to log in to review their AT&T wireless accounts are being greeted with a message that says “Online access for Wireless and U-verse accounts is temporarily unavailable.”
Unfortunately, while you might think that for a giant wireless service like AT&T, “temporarily” would mean a few hours, this has been going on since at least yesterday afternoon, which is pretty shocking.
The full message says:
Online access for Wireless and U-verse accounts is temporarily unavailable
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We are currently upgrading our online account system and it is temporarily unavailable. We apologize for the inconvenience. Please try again.
If you need immediate assistance, please contact customer service at:
Wireless – 800-331-0500 or 611 from your wireless phone
U-verse – 800-288-2020
Here’s a screenshot of the “we’re down” message:
So, what’s going on, AT&T?
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