While the news broke a few days ago, many Adobe customers didn’t realize that Adobe was hacked – correction – Adobe was massively hacked, until they got the “Adobe Hacked” email that Adobe sent out to millions of customers just yesterday. “Important Password Reset Information” said the email, that no doubt went into countless spam folders. Which is why we are telling you here, as well.
The breach compromised the information of nearly 3 million Adobe customers.
Explained Adobe Chief Security Officer Brad Arkin, “Our investigation currently indicates that the attackers accessed Adobe customer IDs and encrypted passwords on our systems. We also believe the attackers removed from our systems certain information relating to 2.9 million Adobe customers, including customer names, encrypted credit or debit card numbers, expiration dates, and other information relating to customer orders.”
Here is the email that went out yesterday:
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We recently discovered that an attacker illegally entered our network and may have obtained access to your Adobe ID and encrypted password. We currently have no indication that there has been unauthorized activity on your account.To prevent unauthorized access to your account, we have reset your password. Please visit www.adobe.com/go/passwordreset to create a new password. We recommend that you also change your password on any website where you use the same user ID or password. In addition, please be on the lookout for suspicious email or phone scams seeking your personal information.
We deeply regret any inconvenience this may cause you. We value the trust of our customers and we will work aggressively to prevent these types of events from occurring in the future. If you have questions, you can learn more by visiting our Customer Alert page, which you will find here.
Adobe Customer Care
So, if you have an account with Adobe, it’s time to log in and reset your password.
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I have a business license with Adobe products and after they got hacked my credit card had 2 unauthorized charges for child books and smoke accessories. I called Adobe since its their fault and they did nothing. I then canceled my card etc…
I got one of these email and thought it was spam because it had an internal link to a password reset page which is exactly what we are told to avoid.
Adobe should have simply told people to log in to their account at adobe.com and change their password there.