Verizon Wireless Agrees to Compensate Customers for Lost Email to Settle Verizon Lawsuit   - 3,334 Views, 2 Comments

Summary: Resolution in the Verizon lawsuit! Verizon Wireless has reached a settlement agreement in a lawsuit which pitted Verizon Wireless customers against Verizon Wireless and its policy of blocking all incoming email from outside of the United States.

Previous Article « Microsoft Kills Support for Microsoft Windows ME, Windows 98, and Windows 98SE
Read Next Article » New Microsoft Update Leads to IRQL_NOT_GREATER_OR_LESS_THAN Message and Blue Screen of Death

  Follow Anne on Twitter     Friend Anne on Facebook

Those of you who have been around a while will remember that last year Verizon Wireless was sued by their customers for having blocked nearly all incoming email from anywhere outside the United States. If you don’t recall the story, you can read here about Verizon blocking all international email, and you can read here about the lawsuit filed against Verizon by their unhappy customers.

At issue, you see, was that Verizon customers were not receiving important, wanted email because Verizon had decided that any email which was sent to them from outside the United States was likely to be spam.

So they blocked it all.

Nice.

Now Verizon is in the process of settling the lawsuit, and is going to pay those customers whom did not receive the email that had been sent to them as a result of their overaggressive anti-spam blocking policies. The payout is $3.50 per month for each month that the user had email service with Verizon between the dates of October 1, 2004 and May 31, 2005.

Of course, this isn’t the first time that Verizon has made enemies of their customers. A year ago to the day, we reported that Verizon’s CEO, Ivan Seidenberg, complained about Verizon’s customers being oh so demanding, because they wanted their cellphones to work at..you know.. where they live. “a href=”http://www.theinternetpatrol.com/verizon-ceo-ivan-seidenberg” target=_blank>Why in the world would you think your (cell) phone would work in your house?” he said.

If you believe that you may qualify to participate in this settlement you should check out the Verizon class action settlement website.

Verizon Wireless Agrees to Compensate Customers for Lost Email to Settle Verizon Lawsuit

 Follow Anne on Twitter

 Twitter Explained in Plain English

 Friend Anne on Facebook

Previous Article « Microsoft Kills Support for Microsoft Windows ME, Windows 98, and Windows 98SE
Read Next Article » New Microsoft Update Leads to IRQL_NOT_GREATER_OR_LESS_THAN Message and Blue Screen of Death

Read more:

»  Verizon Blocking Email: Couldn’t Get Email to Verizon? Couldn’t Receive Email at Verizon? Here’s Why!

»  Is Verizon Blocking Incoming Email from Non-U.S. Internet Domains?

»  Get Sudoku Puzzles On Your Verizon Phone!

»  Verizon CEO Ivan Seidenberg Disses Verizon Wireless Customers: “The Customer Has Come to Expect So Much”

For additional similar stories check out our archives on Email Hosting, Internet Law

NOTE: We never, ever, ever will recommend any product or service on this site that we have not regularly used ourselves and do not wholeheartedly believe in. That said, in some cases after being very pleased with a product or service, we may enter into a relationship with the provider of that product or service such that if someone purchases that product or service based on our recommendation, we may get a small payment. Such payments go towards the upkeep of the Internet Patrol.

 

2 Comments »

  1. Have need to write to CEO, Verizon about FiOS TV problem. How can this Verizon client do so and assure he will read about problem.

    Comment by John DeMaria — 12/20/2008 @ 3:56 pm

  2. What is it about October. I have another email address..Comcast and Verizon has blocked me from emailing all Verizon emails starting in October 2008 to date Feb 2009, what to do? Write the CEO Siedenberg who dispises his own customers?

    Comment by Sarah — 2/6/2009 @ 6:12 pm

RSS feed for comments on this post.

Leave a comment

Warning! All comments which contain URLs and are clearly just spam to generate a link back to the URL will be deleted on sight. Don't bother wasting your time!

If you are going to include a URL in your comment,
please keep it under 25 characters in length,
or use TinyURL to shorten it before including it in your comment.

Line and paragraph breaks are automatic, your email address is never displayed.
HTML allowed: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

(required)

(required)


If you have not posted a comment here before, we apologize for having to ask you to enter the letters and numbers you see in the image above to validate your comment, but we are being attacked by thousands of comment form spams every day! You only need to do this once; once you have successfuly posted a comment here you will not be asked to do this again. Thank you for your understanding!

 
 This article first appeared on 4/18/2006
The Internet Patrol
Patrolling the Internet for You!