Verizon Voyager Mobile Email Times Out with Communication Error   - 4,856 Views,

We at the Internet Patrol are always looking for and testing the next “latest and greatest” Internet devices, such as smart phones, PDAs, and, of course, our beloved Sidekick, so that we can report our findings to you.

Currently we are testing the Verizon Voyager (the LG VX10000), and specifically we have been testing the Mobile Email program. And that’s where the trouble started. Try as we might, we could not get the Mobile Email program to actually download email. It would always end up timing out, telling us “Communication error. Please try again later.” This even though every other email program we tried had no problem downloading the email.

We finally figured out what the problem was - and so now we are telling you: Verizon Wireless Mobile Email breaks if you try to set it up so that your outgoing server is different from your incoming server. It just can’t handle it.

Another thing that is just ridiculous is that once you set up an account, you can’t edit the settings! So, if you want to change the “from” name, or change it from POP to IMAP, or make just about any other changes, you have to set up a whole new account!

On the other hand, Vemail by Voice Genesis, which you can download to your Voyager, and which costs only $5.00 per month, allows you to fully customize your account, and allows you to send not only regular text emails, but allows you to dictate your email! To get Vemail, from your Voyager go to “Tools on the Go” > “Get New Applications” > “Email”

P.S. Once you have one account working in Verizon Mobile Email, with the outbound and inbound servers matching, sometimes additional accounts will work with disparate servers. But not always.