Verizon Voyager Mobile Email Times Out with Communication Error   - 4,330 Views,

Summary: Currently we are testing the Verizon Voyager (the LG VX10000), and specifically we have been testing the Mobile Email program. And that's where the trouble started. Try as we might, we could not get the Mobile Email program to actually download email. It would always end up timing out, telling us "Communication error. Please try again later." This even though every other email program we tried had no problem downloading the email. Here's why.

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We at the Internet Patrol are always looking for and testing the next “latest and greatest” Internet devices, such as smart phones, PDAs, and, of course, our beloved Sidekick, so that we can report our findings to you.

Currently we are testing the Verizon Voyager (the LG VX10000), and specifically we have been testing the Mobile Email program. And that’s where the trouble started. Try as we might, we could not get the Mobile Email program to actually download email. It would always end up timing out, telling us “Communication error. Please try again later.” This even though every other email program we tried had no problem downloading the email.

We finally figured out what the problem was - and so now we are telling you: Verizon Wireless Mobile Email breaks if you try to set it up so that your outgoing server is different from your incoming server. It just can’t handle it.

Another thing that is just ridiculous is that once you set up an account, you can’t edit the settings! So, if you want to change the “from” name, or change it from POP to IMAP, or make just about any other changes, you have to set up a whole new account!

On the other hand, Vemail by Voice Genesis, which you can download to your Voyager, and which costs only $5.00 per month, allows you to fully customize your account, and allows you to send not only regular text emails, but allows you to dictate your email! To get Vemail, from your Voyager go to “Tools on the Go” > “Get New Applications” > “Email”

P.S. Once you have one account working in Verizon Mobile Email, with the outbound and inbound servers matching, sometimes additional accounts will work with disparate servers. But not always.

Verizon Voyager Mobile Email Times Out with Communication Error

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Previous Article « Childproofing the Amazon Kindle - How to Disable the Kindle Network and Let Your Child Use a Kindle and Not Access the Internet
Read Next Article » Starbucks’ Blog for Customers: My Starbucks Idea

Read more:

»  Verizon Blocking Email: Couldn’t Get Email to Verizon? Couldn’t Receive Email at Verizon? Here’s Why!

»  Is Verizon Blocking Incoming Email from Non-U.S. Internet Domains?

»  Is Paypal Down? Why Yes, It Is

»  Verizon Wireless Agrees to Compensate Customers for Lost Email to Settle Verizon Lawsuit

For additional similar stories check out our archives on Cell Phones

NOTE: We never, ever, ever will recommend any product or service on this site that we have not regularly used ourselves and do not wholeheartedly believe in. That said, in some cases after being very pleased with a product or service, we may enter into a relationship with the provider of that product or service such that if someone purchases that product or service based on our recommendation, we may get a small payment. Such payments go towards the upkeep of the Internet Patrol.

 

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 This article first appeared on 5/5/2008
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