Comments on: Screwed If You Do, Screwed If You Don’t - Windows Update Causes Crashes (KB891711)

By: Dirk Gently

Dirk Gently — Thu, 05 Jan 2006 18:48:45 +0000

PS: “Which is, Aunty believes, Microsoftese for”; as you may know, Windows before NT versions has been ever-increasingly cobbles of kludges built on the original DOS that got Mr. Bill started ‘way back in the earliest days of PCs. So of course it’s all gotten rickety. This could lead into several further articles. Or Linux.
For now,
Dear webmaster, this article “http://www.theinternetpatrol.com/screwed-if-[...]crashes-kb891711/”
is significantly in need of updating.
Your article does appear near the top of search engine results : )

By: Dirk Gently

Dirk Gently — Thu, 05 Jan 2006 18:32:26 +0000

MS packages were re-released on April 12, 2005.

MS05-002: Vulnerability in cursor and icon format handling could allow remote code execution
Last Review : September 9, 2005
Revision : 2.1
http://support.microsoft.com/kb/891711
“Known issues” heading deals with matters remaining after the above date.

Further updates 22 Dec. ‘05,
“it has changed my system files. After unchecking it in [msconfig S]tartup and rebooting I go and check my [S]tartup menu only to find that it rechecks itself back on”
[...]
“I chose to remove all instances of this Microsoft Virus and have had no further problems of the magnitude of the crashes caused by KB891711. It has been out of my machines since July”, at
http://www.annoyances.org/exec/forum/win98/t1135258774

An alternate solutions path, 10 Apr. - 11 Dec. ‘05, has
unofficial SPs, Tihiy’s TI891711 (W98SE only), and U891711
http://www.msfn.org/board/index.php?showtopic=43566

-DG

By: Bill T.

Bill T. — Thu, 28 Jul 2005 12:42:08 +0000

How do you fix this problem using the command prompt which seems to be all that I can access? Help!

By: wooten

wooten — Wed, 08 Jun 2005 16:08:25 +0000

I installed the file like Microsoft recommended and computer crashed. After shuting it down, always came back with blue screen when restaring. Had to start in safe mode to find the problem. When it installed it placed the file in the start up menu which was causing this problem, I use Win98se and plan to continue using this version with the old reliable Netscape 7.1. Microsoft keep sending this file to upgrade, Think they did this on purpose. They should be made fix the windows program where you would have an option to install or not install the IE program.

By: Carol

Carol — Sat, 02 Apr 2005 19:15:02 +0000

My problems from this don’t seem to be as bad as some, but I am having a lot of freezes in IE and have so far had one shut down freeze. I also wonder if it is the cause of the MS icon that appears on my desktop sometimes when I close a program - either OE or IE, not sure which. When opened in Wordpad, it only shows hieroglyphics.

By: echo

echo — Sat, 02 Apr 2005 13:10:50 +0000

When I downloaded this update, I immediately began having problems. Internet Explorer refused to start, the blue screen of death, etc. I simply went to Add\Remove Programs and removed KB891711. Microsoft and some others might shake their finger at me, but to heck with it; anything that causes system instablities isn’t staying on my machine.

By: Josephine Bralley

Josephine Bralley — Sat, 02 Apr 2005 00:38:48 +0000

I too get the blue death screen and already unchecked it in startup at msconfig. It took awhile to find out what was causing my windows ME to crash. I will be looking for the fix.

By: Ken

Ken — Fri, 01 Apr 2005 22:48:46 +0000

Nice to know I’m not the only one whose computer didn’t like this “update.”

My older version of Zone Alarm had trouble with it. Updated to a more recent version, and that seemed to solve that problem.

I didn’t realize that the other problems shared the same cause. Before reading this column, I thought all the BSODs were a message from my machine that it was time (after almost 4 years) to reformat c: and reinstall Windows.

What a relief. BTW, MS config isn’t the only tool out there for controling startups. I personally prefer one that is built in to Spybot S&D, for example.

By: Brigitte

Brigitte — Fri, 01 Apr 2005 09:31:06 +0000

I just got around to patching an “old” 98SE computer and it gave me Black Screens Of Death about every 2 seconds… thank you for the tip with msconfig… I will have to try that… and I’d say that M$ does everything to discourage the use of older OS… whether the puter can take XP or not doesn’t make any difference, now, does it? :-S

By: mdn7779

mdn7779 — Fri, 01 Apr 2005 08:17:49 +0000

For any one having any issues with the above windows update, here is a temp fix until Microsoft gets around to fixing it right. Go to misconfig, and uncheck the update KB891711 listed in the startup list. It sure has been working for me for the last few months on all the ME machines I have been working with. It also kills Sygate firewall which I use a lot in my reformats.