Match.com Responds to Match.com Lawsuit 11/23/2005 - 4,349 views, 14 Comments
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As reported here last week, online dating giant Match.com was served with a lawsuit claiming that they engaged in fraudulent and deceptive business practices, and specifically alleging that they used paid shills to go out on dates with their customers, and to write them romantic email. Now the online dating service has struck back, claiming that it never happened, and that the woman in question has signed a statement under oath proclaiming that she never worked for Match.com, and that she was never paid by Match.com to go out on dates with Match.com customers. The plaintiff in the lawsuit, Matthew Evans, claims that the woman confessed to him that she was a Match.com employee. Of course, this is all easily discoverable, and if she was in fact on the Match.com payroll, that will be readily proven simply by looking at Match.com payroll records, unless of course she was not paid on the record. Match.com has demanded that Evans and his attorneys dismiss the lawsuit. Said Match.com spokesperson Kristin Kelly, “The suit apparently was filed by Evans and his attorneys on the basis of no evidence whatsoever and without any investigation of the facts as required by federal law. We are exposing this suit for what it is a cynical attempt to impugn the good name of Match.com, at the expense of the millions of quality single people who have entrusted their emotional futures to us. Rest assured that Match.com intends to fight back against this totally baseless attack with all of our resources.” People who have “entrusted their emotional futures” to them?? Gag. Even if Match.com didn’t do what Evans claimed, they should be found guilty of reckless use of a mouthpiece, and assault with an emetic weapon.
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I don’t get the problem either way.
Isn’t the purpose of a dating service to get a person dates.
Who really cares if the company gives you a date with an employee. Well except for that guy of course.
It’s not like dating services aren’t full of liars anyways..
Comment by Glen Farmer — 11/24/2005 @ 5:52 am
Who knows for sure that maybe the woman did work for Match.com and she liked the guys profile and wanted to meet him. If they got along and enjoyed the date it would not matter to Me where she worked as long as it was for real and she was not doing this as a one time thing.
Comment by James Yepsen — 11/24/2005 @ 10:18 pm
Let’s have a reality check here. Dating services are a risk, but they can & do work IF you look out for numero uno.. you! I did tend to gag on the phrase “entrusted their emotional futures”, tho.
AND what large Corporation is any biz would in their right mind have someone who might be used for ‘undercover’ on their payroll?! Hmmmm? Having someone make a statement “under oath” sure doesn’t mean as much as it should or it used to either. Coercion, pay-offs, etc.
So this could get interesting…
Comment by eileen — 11/25/2005 @ 12:06 am
Doesn’t anyway in the media know how to research the Courts?.. Match.com was served a lawsuit 8 months ago and has all but admitted to the fraud but blames it on 3rd party content. We all have seen the fake Russian and Nigerian ads….Match.com seems to want to pretent their fakes are similar and 3rd party….Any experienced online dater will eventually figure out they have been deceived. The idea that they sent out “date bait” is far-fetched and simply a mistake by the johnny-come-lately who finally figured out he was getting cheated and took a guess at how it was being perpetrated..Match.com only creates illusions…They don’t follow up with a warm body……Just so you all know they stopped cheating right after they were served with the superceding lawsuit last year..The atty. of record on this case didn’t do his homework and is going to end up looking like an idiot. Thankfully it won’t harm the suit that took the time to build the evidence and carefully investigated the source…..Stand by for a bunch of refunds!!!!!!
Comment by bobby — 11/30/2005 @ 10:34 am
Glen Farmer, it’s not ok for Match to send people out on dates. 1. It’s deception, 2. If the date ends up in the two sleeping together, it becomes prostitution, which is illegal in the US of A.
Free dating is taking over. Paysites in dating has had its run. With high quality Free sites coming online now, like mine oasisoflove.com, why would anybody pay?
Comment by RAA — 12/18/2005 @ 5:00 pm
I would not be surprised if match did exactly what is being accused of them. That would explain think people who wink at you and then never respond to you. Or they write back with some trite comment that has little to do with anything you said. Then of course a lot of really HOT HOT women have photos up but never sign on. Sure some of them are likely real people posting fake pics. Yet, 90% of the women who actually send you winks are well, highly unattractive.
I know there are some sites that actually send you fake responses. I set up two profiles in 2 different cites. I received an email from the same person claiming they were visiting both places, 80 miles apart on the same day. That site just wanted people to join.
Comment by Darren — 1/5/2006 @ 10:45 am
Watch Match.com’s billing practices. Once they get your credit card number, they may continue to bill your account every so often without your consent. They will refuse to refund your money and make you either cancel your card or go through a comples process. It usually gets them another payment from you before the practice is stopped
Comment by 7624 — 1/22/2007 @ 5:16 pm
This is the problem in a nutshell. Match has no verification process. Nothing at all that determines genuine from a Russian or Nigerian fake. This problem is so great that 25% of every daily newbie is a fake. If they stayed silent it would be one thing but they do not. They use the service to phish morons out of cash with BS scripts. Match does nothing when these fakes are reported. This is for one of two reasons. They are aware and the fake Russian tarts get Aholes to buy the membership fee to answer the Phishing email sent by the fakes. They always use Yahoo addresses and always use one or two stolen photos. The second reason is to pump up the membership numbers for stock holders. The truth is that if the service came into the 1990’s and required verification it may be at best just average. I would advise someone that is interested to set up an account.Post good photos and leave it alone for a month. At the end of the period look how many weird looking Russian models want to talk with you, their new buddy. I would NOT pay them for the service until verifications are set into place.
Thanks Match for answering my emails, Now read this posting and fix the problem that is elementary in todays age.
They make money when fools bite on the membership to answer a fake Puskahoggin.
Eat it Match.com!
Comment by Sam — 2/23/2007 @ 5:47 pm
I had a response from a woman before I was ready to take myself off, and for a little while things were going good like she said she was interested. She said she worked the graveyard shift for a Coca Cola plant in Oakland. Of course, I didn’t think much of it and later on she broke things off because she said we had different schedules, but she said she still wanted to get to know me. I told her I was going to remove myself from the site, but she was tempting to stay on and said it could still work for me. Still, I took myself off. When it first started, she gave a wink on the site and I winked back. She wrote back and only said, “It seems like we’ve winked other.” It meant that I had to write back to her to get a number which meant I had to subscribe, but luckly, I got a three-day free trial. This is enough evidence for me that she’s an employee or somebody who works for them.
Comment by Patrick Autrey — 4/1/2007 @ 6:30 pm
Has Match.com now closed down now has a result of this case?
Comment by Ant — 5/17/2007 @ 6:33 am
Internet dating to me is just plain stupid! Everyone i’ve met who has met someone from the internet has had a failed relationship! Majority of the people on those websites are married (yes, women also) and are looking for some outside action from their spouses. Those websites are for the ‘not so hip’ people who are truly afraid to get out into the real world and meet people the old fashioned way. So, the make a profile-making themselves look as perfect as possible with a few paragraphs, and go to bed hoping and praying that someone will send them a wink and fall for their lies and go out on a date. It’s just pathetic and I feel sorry for all the people who pay their hard earned dollars just to meet someone!
Comment by Kevin — 6/18/2007 @ 6:48 pm
Someone at Match.com hacked into my account . . .
illegally obtained my membership information . . .
used my credit card to withdraw $271.90 from my personal Wells Fargo account . . .
sent several fraudulent emails to several women I’d contacted yesterday, telling them things like, “So, do you want to fuck or not?”
sent me two different fraudulent emails with the Match.com logo and graphics, informing me of “password changes” and other changes to my Match.com account . . .
permanently locked my computer out of the Match.com website, so I cannot access it unless I go via MSN.Match.com . . .
customer service was rude and unhelpful, and placed me on hold for many minutes while a supervisor was dispatched . . .
supervisor took history of incident from me and said she would report it to the “executive team,” and flatly refused to give their contact phone number. . .
my Match.com account has been locked up for fraudulence, so I cannot access my emails to tell those women I did not send them those horrible missives . . .
someone at Match.com customer service refused to give me a refund for my membership of $39.99, even though I fully explained the situation above . . .
even though this is a clearly fraudulent case, no one from Match.com has taken the time to contact me about it.
Comment by William — 8/31/2007 @ 7:58 pm
Please accept our apology for the delay in responding to your inquiry.
We take the privacy and security of our site and of our customers’ personal information very seriously. We understand your concern.
We have received from you both a claim of a fraudulent debit card charge and a claim that an unauthorized person accessed your account. Additionally, we have discovered emails that violate our terms of use that were sent from your account.
For the above reasons, your account has been terminated, and all funds paid on the account have been refunded back to the credit or debit card used to initiate your subscription. Credits will normally show up on your statement within 10 days of the date issued.
Additionally, we have preserved all relevant information regarding your account. Should you desire to have any type of investigation conducted or obtain any additional information regarding your account the process is for you to obtain a validly issued subpoena and submit it to our legal department. We will fully cooperate with any request for information that is presented through this channel.
Should you elect to cause a subpoena to be issued regarding the Match.com account in question it may be submitted to our legal department via email to legal@match.com or physically mailed to:
Match.com
Attention: General Counsel
P.O. Box 25458
Dallas, Texas 75225
At present we consider this issue closed unless we receive a subpoena. Please don’t hesitate to reply directly to me if you have any further questions or concerns.
Regards,
Wilson Meador
Executive Agent
Match.com
214 576 3255
Comment by William — 9/17/2007 @ 9:17 am
thought it to be a rip-off, but had to try.. over 200 women replyed to my profile,, after writing them back a fat Zero returned my e-mail’s.. fake you bet. fraud if there was ever any questions.. sue them…
Comment by newland65 — 12/22/2007 @ 7:06 am