Hotmail Outage as Server Goes Down, Users Unable to Access Email   - 166,569 Views, 131 Comments

Summary: Can't reach Hotmail? Hotmail experienced a service outage this week, as countless Hotmail.com customers were unable to access their email due to a server going down.
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If you are reading this, it’s probably because Hotmail has gone down - yet again - as countless Hotmail.com customers find themselves unable to access their email due to a server going down.

[Ed. note: If you must have free email, we strongly recommend switching from Hotmail to another free email service provider such as Yahoo, AOL, or Gmail. We personally recommend either Yahoo or AOL, as they are not only reliable, but they are the top two in ensuring that email you want gets through to you, while still being very good about trying to keep spam out of your inbox. By contrast, many businesses simply refuse to send email to people with Hotmail accounts, because they are notoriusly difficult to deal with, even when their servers are up.]

When we first started covering Hotmail going down, and as a result Hotmail’s customers being unable to get to their email, it was February of 2005. Now, as of this update - 5 years later - it’s still a regular occurrence.

According to a CNET report, back in 2005, a Microsoft customer service representative confirmed the outage, and blamed it on a faulty server, but refused to discuss the exact nature of the problem, or to indicate how many customers’ email accounts were implicated.

Back then, while it was not known how many of Hotmail’s 187million customers were affected, it is known that customers using both the basic free Hotmail service, and customers who pay for beefed up storage, were unable to access their Hotmail accounts.

Said Dwight Foster, a California Hotmail customer who pays for extra storage, “For a company the size of Microsoft, which bills themselves as a progressive, consumer-friendly organization, they’re really taking a long time to fix this,” adding “I’m about to blow a gasket.”

Which might be preferable to Microsoft than the alternative, which is that he take his business to one of the other webmail providers who are nipping at Microsoft’s heels, most notably Google’s Gmail, which offers a gig of storage for free.

In fact, Gmail is a particular pain point for Microsoft’s Hotmail, as according to a report by email analysis firm Return Path, more people switching to Gmail are switching from Hotmail than from any other webmail source - fully twice as many as are switching from Yahoo.

In 2007, we added a new article following another massive server outage. (Read about the 2007 widespread Hotmail outage here.)

Now, in 2010, desparate Hotmail users who are unable to access their email due to a Hotmail server outage come to our site so reguarly that it just makes more sense to update this article, rather than to try to write a new one each time.

Which really invites the question: why are y’all still using a service that leads to your reading this article?

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Previous Article « List of 6,500 AIDS and HIV Patients Accidentally Emailed Out
Read Next Article » Vigilante spam software costs money

Read more:

»  Hotmail Down Yet Again - Third Time in Three Months

»  Massive Paypal Outage Hits Users Around the World

»  Hotmail Servers Down - Again

»  Gmail Down for Millions of Users

For additional similar stories check out our archives on Cell Phones, Reviews

NOTE: We never, ever, ever will recommend any product or service on this site that we have not regularly used ourselves and do not wholeheartedly believe in. That said, in some cases after being very pleased with a product or service, we may enter into a relationship with the provider of that product or service such that if someone purchases that product or service based on our recommendation, we may get a small payment. Such payments go towards the upkeep of the Internet Patrol.

 

131 Comments »

  1. Google can’t be trusted

    Comment by ramtrax_2k2 — 2/26/2005 @ 4:51 am

  2. My trubles with hotmail started when I openned another @hotmail.co.uk account. It may be accidental, but I suspect that hotmail is trying to force us to use their alternative services (for which you have to pay to use them via ‘outlook’ for example). So I suggest do not open hotmail.co.uk (or similar) for the time being!

    Comment by Nash — 3/6/2005 @ 5:15 am

  3. I’ve had 2 hotmail accounts for years, and have memorized both my passwords (which are different) - this week I started having trouble with one of the accounts - hotmail has been telling me I’ve forgotten the password, etc, and so now I can only access it via Outlook Express because the password there is saved (but, of course, unreadable). I thought about getting a new hotmail account, and started the process, but when i got to the part where they ask “insert the letters as you see them in the box” i followed the directions, but it wouldn’t accept, so i saved the file to my comp and the file i saved showed different letters than the one on the webpage, and i also kept getting a lot of questions about the security certificate from my comp, so i’m thinking maybe MSN hotmail is having more problems than they let on.

    Comment by kalma — 3/6/2005 @ 12:29 pm

  4. I am One of the many experiencing the Hotmail outage and have already changed email providers. Unfortunately all of my contacts are their and cannot be notified.. Once again Gates fails us..

    Comment by Som1 — 3/9/2005 @ 9:27 am

  5. Yep, same for me. I really need to view my email right now but server down. I think i will change email provider.

    Comment by maypep necro — 4/18/2006 @ 9:56 am

  6. Hotmail is really pissing me off with this word verification thing… I can’t log in to my account!!!

    Comment by angryman — 5/18/2006 @ 3:59 pm

  7. I have very important work related mails coming through.. & i cannot acsess my emails… i dont know what should be done but they have to fix this problem really fast…

    Comment by nikhil — 10/9/2006 @ 10:38 pm

  8. Well right now it is down and I do not see anything on their site to say why? They could at least acknowledge that it is down and for how long.

    Comment by K — 11/16/2006 @ 6:57 am

  9. i would like to know when the service will be back on line as i’m unable to access my email account

    Comment by uline duquesnay — 11/16/2006 @ 10:30 am

  10. your time on the message is wrong, i’m in kingston jamaica and i find this unbelievable for something so important as this takes so long to be rectified.

    Comment by uline duquesnay — 11/16/2006 @ 10:38 am

  11. my email have been down for days now i cant acess my email at all msn servers is always having problems they excellent customer service people but crappy service

    Comment by deb miles — 12/4/2006 @ 10:33 pm

  12. unable to recieve hotmail for months. when I did get it it gave me mail from March/06. It always asks, uncensored or censored e-mail, which do you want? Ive tried to find a hotmail #, no such thing. please advise me!

    Comment by Pearl Raider — 1/9/2007 @ 11:17 am

  13. I have not been able to access my hotmail since Monday. What is going on?!!!

    Comment by Wilma — 1/17/2007 @ 4:33 am

  14. it’s sad i can’t access my e-mails i have very important messages which i need to read and reply to none of the alternate sites work either

    Comment by nay — 3/15/2007 @ 8:10 am

  15. i can’t get in to my account due to the server being down. will this problem effect the information i.e. contacts in my e.mail account? help please

    Comment by rwinnstar — 3/16/2007 @ 11:32 am

  16. Do we need to start removing old emails to make room or what?????

    Comment by weep — 3/16/2007 @ 12:04 pm

  17. I cannot get into my hotmail account…I have a computer tech coming to see if he can correct the problem…Please let me know if the problem is on your end, so I don’t pay for a service call..I don’t know how you’ll notify me..Since I can’t get my e-mails.

    Comment by donna — 3/20/2007 @ 10:00 am

  18. ihave been waiting for days to acess my email. still no joy !!!!! doing my head in now i think it’s time to go elswhere nice one microsoft !!!!!

    Comment by adrian — 3/31/2007 @ 7:27 am

  19. I am PISSED. and freaking out. I NEED to use my hotmail account. out of all the email’s i could use, hotmail has never failed me. until now. do we even know WHEN the probelm is going to be fixed, or what it is? My email worked yesterday, now all i get is a *security* problem. what the f*ck man?! I have time sensitive emails i NEED to respond to asap! grrrrrrr!!!!!!

    Comment by Autumn — 4/2/2007 @ 10:48 pm

  20. I cannot get into my email account, I thought perhaps it was my pc but no,!!I was totally wrong I’m trying to keep my cool but the situation is really getting vex

    Comment by LEAM — 4/4/2007 @ 3:05 pm

  21. i’m new to hotmail nd have not been able to to access email’s since 28/03/2007 today is 05/04/2007 still no joy think i will change as this service is CRAP

    Comment by lou — 4/5/2007 @ 12:26 am

  22. i’m new to hotmail nd have not been able to to access email’s since 28/03/2007 today is 05/04/2007 still no joy think i will change as this service is CRAP

    Comment by lou — 4/5/2007 @ 12:26 am

  23. I have no idea whether i have done something the hotmail account seems to have disappeared is it down all over the world or what

    Comment by tess — 4/6/2007 @ 4:35 am

  24. i cannot beleive this! i mean i am being patient but sheesh! i really needed to e-mail some people and its been killing me that i cant. i really am thinking of just switching to another email provider. what gives?

    Comment by Denise — 4/6/2007 @ 1:00 pm

  25. hotmail is still down, no access for an entire week. i’ve changed my email to gmail but all the emails sent is lost

    Comment by Maxine — 4/9/2007 @ 1:31 am

  26. email / msn messenger, down yet again …

    Comment by pete — 4/12/2007 @ 8:05 am

  27. Hotmail down again.. it is down from the morning and I need to access some important mails..
    cant believe it… looks like gmail is more reliable …
    Date :- April 12, 2007
    Time :- 10:56 AM
    Location :- Sunnyvale, California

    Comment by Anu Nair — 4/12/2007 @ 9:57 am

  28. I need to get my college paper from my email, but the server is down….I honestly think the professor will not take that as an valid excuse….After 9 years of having this email, it maybe a good time to change. But I still need my paper!

    Comment by ConnieGirl — 4/12/2007 @ 10:39 am

  29. I haven’t been able to access since this morning. What’s odd, is MSN is working, and it shows I am receiving emails, but I can’t get into the inbox! arg….
    Date :- April 12, 2007
    Time :- 3:05 PM
    Location :- Brampton, Ontario

    Comment by Chunkee — 4/12/2007 @ 11:06 am

  30. ahhh me too i cannot access hotmailll

    Comment by test — 4/12/2007 @ 11:29 am

  31. I CANNOT
    I CANNOT

    Comment by test — 4/12/2007 @ 11:30 am

  32. I CANT OPEN MY HOTMAIL :((((((((

    Comment by Ebony — 4/12/2007 @ 12:02 pm

  33. Same as everyone else. Why isn’t MSN letting us know about the problem? Very frustrating for those of us who NEED access to our e-mail accounts!

    Comment by Jerry Neale — 4/12/2007 @ 12:17 pm

  34. Seems to be working now..

    Comment by Joey — 4/12/2007 @ 12:34 pm

  35. nope still now working .. Im going to pull out my hair !!!

    Comment by tkdmom — 4/12/2007 @ 2:17 pm

  36. server trouble out..if some of you still could not access your account..perform browser fixes go to http://tinyurl.com/ysyhra or if you are using a different browser check its help section

    Comment by dyep — 4/13/2007 @ 6:56 am

  37. I cant get into my mail.. Word Verification crap is making me maaaaaaaaad.. Its been about 3 weeks now !!! What is the deal ???

    Comment by Jeremy — 4/15/2007 @ 11:28 pm

  38. i want to reset my hotmail passworrd of other account but i dont knows its secret ans hotmail send titled messege in my account how can i open it with out password

    Comment by babar — 4/16/2007 @ 1:35 am

  39. Is anyone else having trouble getting into their hotmail today?

    Comment by ahegs — 4/18/2007 @ 8:36 am

  40. I have been trying to send email to friends with hotmail.co.uk email address from my comcast.net and it is undeliverable. i am not sure if it is just on my end of not. try to send me an email at tperry2 at comcast dot net and see if its just my internet provider. thanks

    Comment by tonya — 4/25/2007 @ 7:41 am

  41. My hotmail e-mail account time stamps everything 6 hours late…Is there a way to fix this?
    rk
    Thanks for the help.

    Comment by Ralph — 5/9/2007 @ 2:14 pm

  42. i cant get into hotmail or sign into my msn messenger…is anyone else having this problem?

    Comment by Bryant — 5/24/2007 @ 11:43 pm

  43. tedious but it works try this mobile.live.com/hm/folder.aspx

    Comment by breakthrough — 5/31/2007 @ 8:30 am

  44. tyty

    Comment by 895 — 6/7/2007 @ 1:18 am

  45. It always happens when u most need it. What pisses me off is that they wont be honest about it. Bill Gates should be arrested… bastard.

    Comment by Jules — 6/13/2007 @ 6:31 am

  46. No point really in including my email address (hotmail) in this comment as I can’t access it. Whom can we contact at Microsoft to request information about the server, especially an estimate of when it might be available again, and what the plans are for backup servers to prevent future outages. Also, has anyone experienced a server problem with gmail or yahoo?. I think we need to vote with our e-feet.

    Comment by Margaret — 7/27/2007 @ 9:09 am

  47. i am down, been trying for an hour, missouri

    Comment by dawn — 7/27/2007 @ 9:25 am

  48. so what if somebody e-mails you while the server’s down? will it always come through or can it get lost in the abyss?

    Comment by dave — 7/27/2007 @ 3:15 pm

  49. Have not been able to access Hotmail since 25th JUly 2007

    Comment by mags — 7/28/2007 @ 5:07 pm

  50. hotmail down @ 0700 7/30/07

    Comment by dennis kent — 7/30/2007 @ 6:51 am

  51. hotmail down @ 20:40 EST

    Comment by Papa MaC — 8/5/2007 @ 4:40 pm

  52. ‘Microsoft why is My MSN and Hotmail pages not working on line???’

    Comment by Cyrus — 8/9/2007 @ 8:52 pm

  53. msn messenger, hotmail.com, msn.com not working for me

    Comment by bliss — 8/26/2007 @ 8:11 am

  54. Email has been intermittent for the past 3 days (12, 13, 14 Sept 07). Really first time this has happened, but reading this site has me worried. BTW, why ask for my 7qx8hfemail address; can’t get to it.

    Comment by Dennis — 9/14/2007 @ 12:29 pm

  55. hotmail has been down for everyone in my NY office and sending from different servers 9/,14,15&16/07

    Comment by doug — 9/16/2007 @ 5:20 am

  56. It’s been down off and on since Friday here too. Why don’t they give any info when there’s an obvious major problem?

    Comment by Kevin — 9/16/2007 @ 6:41 pm

  57. Strange thing is, I can get to it from my Dash phone

    Comment by Kevin — 9/16/2007 @ 6:43 pm

  58. gmail is best option.
    one of the few big it corp. with some social conscience.
    can be trusted.

    Comment by rodrigo22 — 9/17/2007 @ 12:30 am

  59. I wrote the tech support and had them reply to my yahoo acct. they tried blaming it on the fact that I hadn’t downloaded Windows Live! What a crock!!

    Comment by Kevin — 9/17/2007 @ 1:53 am

  60. my hotmail is down today. WTF!

    Comment by tom — 9/18/2007 @ 4:28 pm

  61. Thanks for the comment, I thought it was my computer. I too am unable to access my hotmail acct.

    Comment by Mike — 9/20/2007 @ 12:37 pm

  62. I was able to access my account yesterday, but not today.

    Comment by Gretchen — 9/21/2007 @ 11:04 am

  63. My rage at MSN, is a fury that has no name!! As soon as hotmail is back up(down 9/20/07-9/23), I am cancelling and jumping to Gmail.

    Comment by Christian — 9/23/2007 @ 4:51 pm

  64. Guess it’s time for gmail…..

    Comment by Tommy T — 9/26/2007 @ 2:33 am

  65. With stairs you must tell client safety stuff
    And also show them how to use the elbow or ax crutches to assist them in STS transfers
    Client must be perpendicuar to open side of stairs
    Client must be taught how to ascend and descend stairs

    well iv got a mac, it was only a matter of time before hotmail gave me the shits, and i made the switch to “.mac”,
    firstly, microsoft wont release any functional form of msn for macs that takes advantage of a macs inbuilt hardware features, but on the other hand apple releases software so microsoft users can have full functionality… iTunes, Safari.. even boot camp in a way. and its not just because they dont have the % market share to be totally seperated from the windows user community. its because apple wants it’s users to be happy with ther computer.

    secondly i gotta say crap like this happens with every one of microsofts products which iv had, tested or used long term…. VISTA grr!!!!!!! sucks to be me shouldve stuck with xp!
    Doh

    at first i just thought this email bug was another example of microsofts unreliability to its market and in-particularly its cross-platform apple users but turns out microsoft is just screwing us all the same these days… (both apple and xp users are experiencing the effects so evidently its not just a msn for mac bug). but then again maybe ther not screwing us and their is a totally reasonable explanation as to why we cant get our mail, maybe the servers are running vista.. premium or is ther a server form.. and yeah which one costs more? 600-1000 bucks for ultimate…id rather just spend $200ish or whatever and get tiger on a pc… (more on that below)
    microsoft takes their users for granted, im a student who had to do a clean install of vista cos the upgrade to H.Premium wrecked my first hard drive. Whats more aggravating that having to do a clean install is that it worked but i couldnt activate the dam product, so essentially the vista disc was more than happy to let me do a clean install with the upgrade dvd, it did not warn me clearly that I would have a problem later and further more the disc was more than helpfull when it came to deleting my files in order to format the hard drive, wow a user friendly installation…. anyway it was pretty rancid to get all the way to the end only to realise i cant activate it. I called microsoft and they put me through from operator to operator until they found someone who knew what was going on, and yes I was being clear about my problem. pretty much the last guy said to me “dude it sucks to be you” and said I have no option but to either buy another version of XP (umm no thanks already you’ve already taken my money for one copy) or buy the full version of vista (hmm hangon didn’t I just put that on my pc with a clean install… so oh yeah wat u want is more money in return for a few numbers which u label as a product) and this was only because I didn’t have my xp disc anymore, (it got too scratched up being on my desk week after week with all the reinstalls i had to do). Its like wat 200-300 aus dollars for the vista full version.. im a student, and after my encounter with vista i was a student with one wrecked hard drive and no working computer.

    question: how much profit do they make, and could they perhaps spare a cd key for the users which have suffered under vista’s imploading nature?

    now microsoft wont even tell us why we cant get email… and its been a week for some… or more?

    i used to hate apple, now i love them, 5 months of having a mac - no problems, no reboots, crashes or reinstalls defiantly better than the countless issues iv had with crashing asus and acer desktop’s running xp and vista… and how many times before exams did my computer just crash randomly and i lost all my SAVED work? hang on its saved… yet it still disapears… go figure? i shouldnt have to rely on thumb drives and cd’s to save my work, a hard-drive has storage for a reason!!!

    and im sorry to microsoft if im slandering you with this piece of my mind, but hey im not a pro, im just a guy whos talking about his experiences, not that you will read it or believe it anyway but i am simply telling the truth.
    and im sorry to microsoft’s fan club and its die hard lovers who i have abandoned but seriously, you shouldn’t have to put up with this type of thing, sure bugs happen but do they have to happen all the time, and do the fixes have to slow your computer down to the point where it is not practical (by my definition not microsofts or anyone elses, I just found it annoying to have to wait for something so simple as opening internet explorer or a program because of security prompts). Anyway now im happy to say i have no need for hotmail just as i have no need for windows in my life anymore, and my marks have gone up as a result of several factors, including the most relevant one to this ramble: “i dont have to screw around with new drivers and wat nots”. (60% student to 90%) cant guarentee it was just because of the product switch, but i can definatly work my ass off more productively without the bugs of vista and such…. the colour blue doesnt draw the same angry feelings in me anymore..
    oh and yeah on a OSX vs windows note, SO OSX cant do wateva ur hardcore computer science friend says a windows computer can do, but seriously hang on ther, im not a programmer and im not a gamer (but if i was i could use the mac :) anyway)… (oh and also another great criticism of macs is that they are overpriced.. well i agree.. “but they look sick” haha, nah on a more serious note thou, now that OSX runs on intel chips, u can get a version of tiger and put it on your existing pc desktop too.. just for fun google it), but check the legality of doing such a thing first..

    iv been using and building pc’s for 12 years and in just 5 months of using a mac my views on them have been reversed, the macs i used at school years ago sucked majorly, they wer slow and frustrating and didnt work that well, (reminds me of vista) but apple really have turned things around mostly thanks to intel, and i can easily say that with reasonable confidence, and even with the high price tag, a .mac account would be every bit as reliable and maybe even as so totally worth it as any other mac product - also apple would tell us what the hell is going on instead of just an “internal error msg on thee website”
    wat is ther about any microsoft error that isnt internal? any computer pro’s wanna help me out?

    Comment by Mike — 10/1/2007 @ 4:19 am

  66. haha whoops looks like u got a bit of my study at the top, ignore that

    Comment by Mike — 10/1/2007 @ 4:20 am

  67. Mike, Mike…
    Nice rant there Mike, was a good laugh. Reading that short novel up there was quite entertaining.

    Microsoft have a number of genius’s working for them, and their Office Package alone is brilliant. Then they also have a lot of flaws on the other end. As though they spend too much time making windows look pretty (and other software) at the expense of useability, so the front end user becomes annoyed.

    I can tell you that internet explorer is the worst. It really chaps my ass when it freezes or gives me an error message, closing all the windows.

    But as this is actually an email thread. Ive been with hotmail for over 13yrs, and for the last 5 at least its been a sour experience. I am with Gmail now too, but their servers are down sometimes too. What is one to do?

    Comment by Charles — 10/7/2007 @ 8:30 am

  68. hotmail Sux I’ll be changing providers. JERKS!

    Comment by jac — 10/30/2007 @ 9:13 pm

  69. for about the last month, I, too, am unable to access my hotmail acct - - which i have had for, oh, 15 or so yrs!!! I’m told that my pw is incorrect! Yeah, right! grrr! I will gladly go to gmail - although i have tried that and have as yet been unable to successfully sign up…aaarrrggg!!! my issue is not the messages on hotmail, it is the addresses that i saved there. i really need to access them… what’s a girl to do??? any suggestions?

    Comment by genie — 11/11/2007 @ 4:01 pm

  70. Sucks that hotmail is down over Xmas! Im living far from home and wanting to correspond to all my friends and family around the world with Xmas wishes, Thanks alot Hotmail for making this a very lonely Xmas! The least you can do is post up whats wrong and give us a timeline for fixing it, but treating us like mushrooms is really unprofessional and unethical! Yes, I will be swtiching too… as soon as I can get back into my account!:(

    Comment by pogal — 12/22/2007 @ 4:38 pm

  71. Is Feb. 2008 and Hotmail is down again, Microsucks!

    Comment by Victor — 2/7/2008 @ 12:34 pm

  72. hotmail down AGAIN??? 02/07/2008
    thats it,. i am done with hotmail,. time to switch to gmail.

    Comment by AE'meill — 2/7/2008 @ 1:19 pm

  73. Thankfully I switched to a mail account on one of my domains about a month ago, and now only use hotmail about once every week or so, just to check to see if anyone has emailed the wrong address. But it is extremely frustrating to not be able to access my mail.

    But there we are. Glad i switched now!

    Comment by Thomas Gray — 2/26/2008 @ 5:30 am

  74. Hotmail is down, server outrage!

    Comment by Tom Crui — 2/26/2008 @ 5:35 am

  75. Server down email and messenger..!!

    Comment by Prissio — 2/26/2008 @ 6:43 am

  76. Server is down again, now for several hours. Everytime I click on “service status” I am told it is up and running. Time to find another service! 10:26 EST

    Comment by Michelle — 2/26/2008 @ 7:28 am

  77. I can’t believe this. Sympatico, Hotmail are both down. I feel like a crippled child that needs to walk up a huge flight of stairs.

    Comment by Oliver Kiss — 2/26/2008 @ 8:07 am

  78. Why haven’t they released some sort of STATEMENT?!

    Comment by Jessie — 2/26/2008 @ 8:25 am

  79. Servers go down, it happens for numerous reasons and is something people need to accept instead of complaining constantly. As for gates screwing us again, what a joke, you need to think before you post. I have several email accounts spread over several providers. Anyone that relies solely on one provider needs their heads examining.

    Comment by mnutz — 2/26/2008 @ 8:40 am

  80. This is getting ridiculous… and I actually PAY for some of their services… I have used hotmail for years.. and lately.. the server is down more than it is up… I need my e-mail for business purposes… I haven’t been able to get on all morning.. I am tired of this!! I will be switching once I get my contact list notified.

    Comment by Keysha — 2/26/2008 @ 8:46 am

  81. We have been down in Northern CA since last night. I just wish MS would issue some sort of statement to the effect that Hotmail is down and they are working on it. Silence doesn’t help.

    Comment by calvinhj — 2/26/2008 @ 8:47 am

  82. Reporting at 1pm - hotmail still down - no useful error message or statement. Pretty cruddy!

    Comment by swiss — 2/26/2008 @ 10:00 am

  83. After hotmail involuntary removed several features and forced me to upgrade to the new Live hotmail, I switched to GMAIL. I couldn’t have been happier. Gmail is twice is fast without any of the unnecessary crap that MS loves to give unwanting consumers. Plus with a firefox plugin I can use my gmail as an offsite harddrive for backups. Very handy. Hotmail blows, and they use linux for their network because MS windows sucks.

    Comment by Jesus — 2/26/2008 @ 10:38 am

  84. Come On hotmail what you are doing? Its getting on nerves now… Well i must say no provider is trustworthy now.. they are always down with some or the other reason!!!

    Comment by Jaggi — 2/26/2008 @ 11:05 am

  85. Hacked bij dutch-VLB*hackunited)
    intrusion-time 9:14 AM

    Comment by sphackr — 2/27/2008 @ 2:21 am

  86. I have been travelling abroad, it has worked on and off for the last couple of days. Material I am dealing with is very sensitive due to my brothers murder in Thailand and material needing to be sent in a timely manner to Police. The last thing I expected was hotmail to fail and ruin police investigations. Come on please!!! This is not good at all.

    Comment by Mary-Jane — 2/27/2008 @ 3:13 am

  87. Come on…the most important time I have evr needed hotmail and I can’t get on. My brother was murdered in Ranong Thailand and I have time sensitive material in my acct etc that needs to go to the police to prevent injustice…all because of hotmail whom I have trusted for many years. Smelling BIG lawsuit if this gets botched. Please fix. Just google Dale Henry and you will know what I mean. Desperate please help!!

    Comment by Mary-Jane — 2/27/2008 @ 3:26 am

  88. nice! it’s so woth the effort to use hotmail, NOT! i won’t ever use this account or anything associated with it again!

    Comment by heather — 5/5/2008 @ 9:25 am

  89. GARBAGE BEEN TRYING TO CHECK MY E-MAIL FOR ABOUT 12 HOURS NOW , CAUSE I HAVE SOME THINGS I AM SELLING .. CANT LOGON AT ALL , MSN OR HOTMAIL NICE SERVICE MICROSOFT .. WHAT HAPPENED STOCKS GO DOWN lol

    Comment by Craig — 5/7/2008 @ 4:43 am

  90. I also can’t acces my Hotmail account where I expect an important e-mail. Do I have ot mention that I am paying to have extra storage? This service is pathetic

    Comment by Fred — 5/7/2008 @ 8:49 am

  91. I can not get into my emails or even find a phone number to a customer servise how long will this go on.Do something!!!!

    Comment by kelly — 5/10/2008 @ 11:53 pm

  92. BAD REQUEST!?????

    WTF? I need to check my EMAIL MSN!!!!!

    Comment by Russell — 7/17/2008 @ 5:10 am

  93. Can someone help me. I have been posting my resume to several recruitment firms around the world. All of a sudden Hotmail has closed my account. They have left a message when I attempt to access staing that it “Seems”I may be in violation of their TOU. What !?! Since when is it a crime to send out your resume to recruiters !!!!They encourage it for gods sake. I have applied to get my account reopened - & you guess it - nothing not even an email to my alternative address. any ideas??? Thanks.

    Comment by Nathan — 8/8/2008 @ 5:07 pm

  94. Thankds hotmail. You have screwed my entire life up. Just got a call from a prospective emplyer sasying he’s been trying to reach me via my hotmail account. Who is has been ? God only knows.

    Comment by Nathan — 8/8/2008 @ 5:11 pm

  95. ive tried to get in my account for ever to get the verification code n it wont let me in im gettin pissed

    Comment by Isaac — 8/10/2008 @ 4:11 pm

  96. We have been unable to get onto hotmail from work for the past week, sometimes we can get on in the morning other times nothing all day I cant access hotmail from home but none of the computers on the work network are working anyone have any ideas???

    all other mail providers/websites are accessible no problem

    thanks in advance

    J.Cormican

    Comment by Joshua Cormican — 8/15/2008 @ 1:55 am

  97. this is absolutely ridiculous and is causing me so much stress msn is down for me right now, I cant even acess any msn or hotmail sites at all, I have restarted my comp numerous times as well as system restore how can I fix this it’s important

    Comment by mitch — 8/18/2008 @ 9:27 pm

  98. Absolutely cheesed off with my hotmail.co.uk. I only changed about a month ago because I was fed up of the ISP and now this happens……

    How the hell am I supposed to check my emails???? I have been unable to access them for over 2 weeks now.
    Can anyone suggest a more reliable email account? Our only problem is our current ISP is through cable which limits who we can move to.

    Comment by Rachel Tranter — 9/1/2008 @ 3:18 am

  99. MSN.Hotmail should be BOYCOTTED if not downright sued for their flagrant disruption of people’s lives and businesses. I will not use hotmail every again. I will not go to MSN’s site again. I will not buy their products ever again. I will give them free advertising for the rest of my nnatural life. I will not surf through, browse through, read bookmark or download anything that has any resemblance to Microsoft/MSN/or Hotmail ever again. Theres only onw word for this: widespread,grandscale, BOYCOTT. Whose with me?

    Comment by Steven S — 11/26/2008 @ 4:26 pm

  100. Is anyone else experiencing hotmail outage today 12/1/08?

    Comment by David — 12/1/2008 @ 9:18 am

  101. hey, another one outage, but only for me ? WTF ? 10PM on the 2009/02/19

    Comment by gus — 2/19/2009 @ 10:27 am

  102. Gus - I am down as well, this really sux!!

    Comment by Mike H — 2/19/2009 @ 8:29 pm

  103. Down for me as well. These clowns have pretty much lost my business.

    Comment by Tyler — 3/5/2009 @ 7:16 am

  104. So LAME!!!!!!!!!!!!!

    Comment by sdhorne — 3/12/2009 @ 9:00 am

  105. hotmail down since 3/11/09 for me. Anyone else?

    Comment by Anonymous — 3/13/2009 @ 6:27 am

  106. Haven’t been able to access my hotmail account for more than a week now. Trying to set up my gmail account to retrieve my hotmail emails. Unfortunately, gmail sends an email to my hotmail account for verification which needs a response, so now I am stuck. I know we’re in an economic slump but this is too much. Gone over to Macs with Safari browser, much faster! Just need to clear out my hotmail account if that ever gets up and running again!!

    Comment by BooHoo — 3/24/2009 @ 11:41 am

  107. What is happening to hotmail. I’ve used it for year and now I have been experincing problems signing in. I have many things that are important that I need. Once I get it up I’m transferring all items to another account.

    Comment by Phyllis — 4/7/2009 @ 12:37 pm

  108. cannot access hotmail. Tried so many times I am frustrated. Server down, or is it a case of emailbox theft?

    Comment by Machelle — 4/8/2009 @ 5:51 pm

  109. Why can’t I sign in Hotmail? it say “you don’t have an inbox yet!” what the F.

    Comment by P. — 4/9/2009 @ 8:22 pm

  110. CORRECTION
    Google has 7313 MB of FREE storage. 7.3 Gigs!

    Comment by Google — 4/9/2009 @ 8:32 pm

  111. yo yo yo

    switch to google

    hotmail down again, this sucks

    Comment by l33td00d — 4/9/2009 @ 8:47 pm

  112. Is hotmail down?

    Comment by Faye — 4/9/2009 @ 9:15 pm

  113. WOW I cant get in to my @msn.com account and for some reason I can get in to my @Live.com WTF is HAPPENING!!!!

    Comment by Johnny — 5/7/2009 @ 5:46 pm

  114. can get into live.com - hotmail but can’t delete msgs. Forwards me to another page which says ERROR 403. Wait it out..this happened before It will resolve itself! sign on to this site if anyone gets ans. to problem OK!

    Comment by Ife — 5/22/2009 @ 3:30 pm

  115. yeah this is really a bunch of BS.. for the last 3 days I have been having problems getting to my hotmail account, and it doesn’t seem to be getting fixed very quickly.. time for a yahoo account I guess..

    Comment by hotmailblows — 6/10/2009 @ 7:31 am

  116. Um Gmail gives almost 8 gigs now, not 1

    Comment by Chris — 6/12/2009 @ 1:58 pm

  117. I can’t believe this c’mon MSN!! I am a paying customer. I was recently laid off and I’m useing the address on resumes! Geesh what else can go wrong???

    Comment by Tammy — 6/14/2009 @ 6:53 pm

  118. Only using my hotmail as secondary account - gmail being the main one - but of course this very day i really need an address in my hotmail. please, guys, hurry up

    Comment by peasant — 7/29/2009 @ 2:52 pm

  119. This is August 16 and the problems as well as Microsofts silence continues.

    The new regime seems intent on destroying their customer base as rapidly as possible.

    The handwriting is on the wall, Firefox taking over the browser biz and Yahoo and Gmail taking over the email biz. I am guessing the GM style of management never learned to read.

    Comment by robin — 8/16/2009 @ 2:11 am

  120. today is september 3rd 2009 : Can’t login after numerous attempts on different computers. Missing orders because of this: I also notcied that the vacation reply we setup isnt responding so heaven knows. Switching to gmail once I sort this

    Comment by Thrifty Beatnik — 9/3/2009 @ 3:40 am

  121. i can’t see my mails now for a week plus and there’s no communication from hotmail.co.uk

    Comment by rety — 9/7/2009 @ 3:47 am

  122. I tried to access hotmail today to get a password verification e-mail that I need badly. I’m told that the e-mail address i entered( the one that is etched into my brain as I’ve been using it for 10 years) is wrong! Frustrating isn’t the word for it, but it does begin with f…

    Comment by Steve Wallis — 11/2/2009 @ 4:30 am

  123. I logged in today. but all i have in mail section is a white screen, with all my options on the left hand side in blue text. nothing changes when i click on anything. anyone have any idea what the heck?

    Comment by Mathew Backlund — 11/12/2009 @ 10:31 pm

  124. i was able to reach the page hotmail.com once i entered my details and pressed sign in, the screen just went white is hotmail down?

    Comment by paul — 11/18/2009 @ 6:17 am

  125. I cannot send or receive email! I keep getting an email frm hotmail saying to sign in to http://mail.live .com and I’ll see a diagram box or pics of letters to copy after I sign in in order to continue sensing/receiving maiL. What is going and y can’t this be resolved?!!!!! I’m missing important mail info !!!

    Comment by Scott Fillmore — 12/13/2009 @ 11:28 am

  126. I’d love to never use hotmail again. but unfortunately for some reason someone at my University decided they should use windows live for the schools email server..

    Comment by Chris — 2/17/2010 @ 10:33 pm

  127. MSN chat and hotmail (nowdays windows live) service is having trouble today!!!
    I cannot connect for a lot of time! this is irritating me a lot!

    Comment by Andy — 2/18/2010 @ 4:47 pm

  128. Canada/Québec, Hotmail service DOWN !!!! It’s been lots of hours in this situation From 11:30 am to now 20:00 am EST GMT -5:00

    Comment by Frank — 2/19/2010 @ 4:57 pm

  129. i had my hotmail since oct 1999….you guys are a bunch of fkin whiners.

    Comment by darren — 3/4/2010 @ 10:23 pm

  130. Hotmail is down again.

    Two hours plus…

    If you click on Hotmail directly through Google it comes up with a blank page.

    Comment by Aqua Fyre — 3/4/2010 @ 11:09 pm

  131. Hotmail is down I think. Anyone else able to access it. 11/03/2010

    Comment by ingrid — 3/11/2010 @ 12:03 pm

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 This article first appeared on 2/25/2005
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