Comments on: eBay to Stop Sellers from Posting Negative Buyer Ratings

By: kim

kim — Thu, 14 Aug 2008 04:33:30 +0000

Ebay is the worse. I am a new seller who encountered the buyer from hell. She had perfect feedback, but clearly after my interaction with her had been able to get sellers to relent to her demands to lower prices /give credit back to her after she received merchandise. She attempted this same farce with me, tried to extort a 30 dollar refund… she wanted me to resole used shoes that were listed as such, filed a snad claim which she lost only to file a negative against my perfect feedback record. All I could do was read it in awe.What a waste….. there are horrible buyers out there …and feedback, while it is a good indicator of a buyer’s track record..it still is not a guaranteed. Ebay should allow sellers the opportunity to leave appropriate feedback about buyers .

By: Byron

Byron — Mon, 14 Jul 2008 05:49:17 +0000

“If eBay would have made it tougher for sellers not to get away with delinquencies, I would be all for the new feedback laws.”
Sorry when I wrote sellers I actually meant buyers.

By: Byron

Byron — Mon, 14 Jul 2008 05:44:42 +0000

I am an eBay seller. I have been selling for over a year now, and I never had problems with buyers. Now after the change in one month I have gotten buyers who bid and then they simply do not pay.

They just like the trill of the bidding. So now that they do not have to worry about feedback, they do not respect the seller. I have a 100% feedback score, and I have always been honest and kind to all of my buyers. Even taking the time to answer their questions even when they do not make bids.

Now Is no longer smooth sailing. I feel every time someone’s wins a bid, that they are not going to make a payment.

If eBay would have made it tougher for sellers not to get away with delinquencies, I would be all for the new feedback laws.

But many of us small sellers are just being driven out of business by behaviors like these.

Even when I place a dispute. Sometimes the eBay system does not honors it, and I do not get my selling fees back.

It is sad. I will have to look for another place.

By: Mike

Mike — Thu, 05 Jun 2008 15:55:42 +0000

Unfortunately, the view on this topic depends upon whether you’re predominantly a buyer or predominantly a seller. If everyone was honest then we wouldn’t need a feedback system at all; the reality is that there are bad sellers AND bad bidders. I do think, however, that this is a step too far by ebay. So sellers can’t even give a negative to non-paying bidders? I also resent the fact that ebay (effectively) force sellers to accept Paypal - if it’s mandatory to use it, be upfront and include it in the fees.

By: Joe

Joe — Tue, 20 May 2008 18:31:58 +0000

I have been doing this for 8 years. One half of the people on this earth like to say bad things to feel better about themselves. This is going to be fun to watch. Every seller is going to keep re-newing names because only brand new sellers will look good. Just like brand new sellers have good records (obviously) and get better position with “Best Match.”

By: Penny

Penny — Fri, 09 May 2008 20:38:09 +0000

Buyers are not the only ones who fear feedback retaliation. Why do you think many sellers wait for the buyer to leave feedback first. As a seller I quit leaving non paying bidders negative feedback because every time I did they left negative feedback for me stating such things as I sent a check and they wouldn’t cash it. The transaction is not complete as soon as payment is made. It is not complete until the customer receives the merchandise and their payment has cleared with no problems. Even Paypal payments can be charged back to the seller. And then there are buyers who want to leave negative feedback for things like the box was bent or the shipping was too high even though they knew shipping costs in advance. I do not make money on shipping, shipping costs are just high especially with the recent USPS changes. There is no way for me to control that. I am both a buyer and a seller on Ebay and while I have never had a seller threaten me with bad feedback many buyers do it. They complain about an item. I offer a refund after return. But no they want to keep the item and receive their money back. Is this honest? The only thing Ebay is accomplishing is giving the dishonest buyers a license to try to receive merchandise for free by threatening negative feedback. You will see a boom in negative feedback after this change begins and there will be no winners.

By: HappyAboutIt

HappyAboutIt — Wed, 09 Apr 2008 01:17:50 +0000

This is a great move. Retaliatory negatives are worst for ebay users who have few or no positives to offset a negative simply because they are new or don’t use ebay that much. KEY POINT: GOOD SELLERS ARE MUCH MORE LIKELY TO HAVE OFFSETTING POSITIVES THAN GOOD BUYERS BECAUSE SELLING IS TYPICALLY A HIGH-VOLUME BUSINESS AND BUYING TYPICALLY IS NOT A HIGH-VOLUME BUSINESS.

By: Jessie Daniels

Jessie Daniels — Sun, 23 Mar 2008 01:45:21 +0000

Let’s not even mention the “buyers” who run up the bid on an item and then never pay. And eBay won’t do a damned thing about that either…

By: Jack

Jack — Thu, 20 Mar 2008 20:16:26 +0000

Buyers on ebay think that sellers do not have problems with bad buyers whose main purpose in life is to steal everything they need, it happens daily are we suppose to allow these scumbags who are running rampant on ebay to steal our profits, no we should not. Ebay is punishing all sellers because they want a cut of the powersellers handling charges and cannot get it so bc is retaliating because the bonus checks are not big enough.Buyers who steal should be exposed not given a tool to work better. The idea that there are only bad sellers and not bad buyers is absurd. Ebay will go down in May of 2008.

By: Brenjen

Brenjen — Thu, 28 Feb 2008 17:21:35 +0000

I had an experience where I was held “feedback hostage” over a coat. The seller said they sold “what was pictured unless otherwise stated in the ad” I bought a pristine antique Kersey blue navy pea coat from “stoptosell” only to have a new issue type coat sent which isn’t worth as much as the antique Kersey was. I left an honest neutral for the bait & switch they pulled & they left me a neutral because of it. On the flip side of the coin my dad who also sells a little here & there like I do, was left a negative after selling a sony PS2 that was non-working with a new stand & cables. The ad plainly stated “NON-WORKING” in capital letters & the buyers feedback said “lied about everything”….how? He got a NON-WORKING PS2…the only way for it to have been a LIE is if he had gotten a WORKING ONE! For under $5 he should have been happy! Now I hold feedback when I sell something too, it’s the only way to be able to respond & when that can’t be done any longer I’ll quit selling & BUYING on eBay. They will have gotten their last penny from me if they follow through with their proposed changes. eBay is turning into a scam itself & is overdue for a boycott or a lawsuit over defamation of character.