Comments on: Comcast Experiences Widespread Outage, Again, and Again, and Again

By: Chelle

Chelle — Tue, 20 Oct 2009 14:38:34 +0000

Comcast is out AGAIN. Every day, about 9:00 a.m. the spotty internet coverage saga continues. A call to Comcast only results in frustration. Today, the heavily accented lady on the recording said “Vee know the service is out in your area and vee are twying to correct the problem.” Now, this “problem” has been occurring for the last 9 months — and you can’t figure the sh*t out yet? I do not know what to do to get good internet service. I don’t know what company to go with. I thought about one of those satellite cards that work anywhere. Comcast is simply unbearable. Why am I paying $54.99 for bad service?

By: Nina

Nina — Mon, 19 Oct 2009 21:40:42 +0000

at #21, so how do you explain us having comcasts modem, comcasts services, AND an entire house recabled BY comcast, with a computer more than capable of supporting more than 5x the average computers capabilities, and still have interruptions in service every 3 days? It will go out for just long enough to interrupt connection, then boost back up. This wouldn’t be a problem for websites, but when you play online, its the most frustrating thing on earth (btw, only computer and only person online, so you can’t claim that it is bandwidth issues). Also, we have had 17 technicians out here in the passed 11 months, and every single one has said it is a different comcast issue, but none of them are ever resolved. The problem has also spread outwards from my neighborhood to the extent of about 5 miles in every direction for some houses with the same issues, and still, nothing fixed. This has been going on for approximately 1 year now.

By: vern

vern — Thu, 03 Sep 2009 03:53:17 +0000

outages like the shotgunning of signal is choked off on a regular basis upgrade ? why cost more for what i use to get gfor 52.oo amonth now 70 a month new modem with more info going to who knows
BS

By: Bill F

Bill F — Mon, 17 Aug 2009 03:56:01 +0000

Houston, Texas
Internet on, cable TV out.

By: Ms M

Ms M — Wed, 15 Apr 2009 09:02:34 +0000

Hialeah, FL

Comcast Cable down, for over 24 hours. I call, a recording outage in my area. Really? Thanks for letting me know. I did a live chat on comcast.com (didnt know that had it) Rep tells me they are currently working on the situation, and to not worry its being well taken care of. Really??? Its 5 AM. I dont see any comcast techs outside my building. I bet they are all home sleeping. Just needed to Vent. I pay for DVR, now I missed shows and my kid didnt get to see her noggin or sprout. Thank goodness for DVD players. I’m thinking of cancelling cable alltogether. At least the internets up. Which is odd :)

By: mike c

mike c — Mon, 13 Apr 2009 07:20:52 +0000

Comcast is down again, this time its my whole state apparently, and the guy at 800-comcast said they probably won’t be back up until tomorrow morning. I think this is progress because at least they’re admitting the problem.

By: Bob K

Bob K — Sat, 04 Apr 2009 19:23:20 +0000

Yep… It is down! At 3:20 PM EST here, and like the commenter above, it would be nice if Comcast told us a little bit about WHY it is down and WHEN they expect it to be back up again. Oh well….

By: Niles

Niles — Sat, 04 Apr 2009 17:18:13 +0000

Indeed, Comcast email is down again. But they deserve credit for acknowledging it this time on comcast.net:
“If you are having trouble logging into email, please try again later.”

(Of course, it would be nice if they elaborated. Like maybe two sentences?)

By: mike

mike — Sat, 04 Apr 2009 15:09:58 +0000

Comcast email is down again on April 4th, 2009 at 11:00 AM EST

By: steve

steve — Fri, 20 Feb 2009 22:17:51 +0000

Comcast should only be allowed to advertise its phone service as a second phone because it truly is unreliable. In and out for 3 years now for me and Ive even had service calls. I do none of my own wiring, all comcast work.